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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Anna
Initial Email Subject: Display Problem
Support Case Month: April 2012

I'm sure you can tell me how to fix this:

In all browsers except Google Chrome, the dropdown is displaying correctly.  In Chrome, it's behind the Flash.  What do I need to do to fix that?

Thanks so much.

Anna

Reply From: Likno Customer Support

Hello,

To make submenus appear *in front* of Flash Objects, Java Applets or Select Boxes, open the "Z-Index" property and click the "Click here" link:

This will open a help topic where you get instructions on what to do in your page.

If you still have a problem after following these instructions, please send me the URL to see what you have done.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Anna

The value is currently set to 1000 and works in all other browsers.  Does it need to be higher than that?

Reply From: Likno Customer Support

I believe there is a misunderstanding. My point was that you need to click the “Click here” link, in order to read the instructions.

This issue is caused by the flash object and you will need to add specific code in your page in order to fix this (it cannot be resolved from the application alone).

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Bob
Initial Email Subject: Frames
Support Case Month: August 2012

Throughout the different times he have designed and redesigned our site we have been told many things.  And of course many things have changed through the years. 

One that I am just not sure on is the use of Frames.  I recall being told that it wasn't a good practice to use a frameset but it really does seem like the best route to go.  Let me explain...

Our old site which is www.home2000.com used 3 frames.  Top, left and main.  The topFrame held the upper navigation, logo and search feature so it was always a consistent and did not have to be refreshed.  Then when someone would select one of the links in the upper navigation, it would load a menu in the left frame and content in the mainFrame.  This really worked well for us.

When he decided to redesign our site, we wanted to move away from Java mainly.  We also wanted to rewrite our pages to load faster etc.  We had someone who converted our pages into HTML.  When he did this, he wrote the upper navigation into the page as well. Because of this, when we load a new page, the whole thing reloads because its all part of the same page.  If you look at our old site, and compare it to our new site (www.home2000.com/h2) you will see what I mean.

What is our best way to do this?  I was thinking that if I just use a very basic frame system that holds the logo, navigation and search feature; a lower frame could hold the display pages and that way the upper frame always stays consistent because it wont change anyways...it is exactly the same on each page.  I read a little on iFrames, but I really don't think that is the way to go for this situation.  Please let me know what you think would be the best route and if there are problems with using frames this way.

Thanks in advance for your help!!

Bob

Reply From: Likno Customer Support

Dear Bob,

I believe that there is no need to keep using frames in your site. The top frame is really light and considering that any images are cached and not really reloaded every time, it is probably lighter to have a single page instead of three (even if one never reloads).

Moreover, if you use a single page you will be able to use other menu features, such as the “auto-highlight” which shows the current item highlighted.

If you want to keep the maintenance easy, you could put the “top section” HTML into a separate include file (you need some server-side language for this, such as PHP or ASP), so changing the logo in a single file will update all your pages.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Shen
Initial Email Subject: use menu into a Java project
Support Case Month: June 2012

Dear Customer Support:

I want to use the menu into a Java project rather than a HTML page. Would you please provide me any learning material on how to corporate the likno menu into the JSP file? And in case in the menu linking, if I want to pass some parameter to some action, how can I do that?

Thanks in advance.

Best regards
Shen

Reply From: Likno Customer Support

Dear Shen,

There is no difference between Linking to an HTML file and a JSP file.

For passing parameters however, you would need to use some type of dynamic menu. There are a couple of ways to go about this:

1) You can use a UL / LI menu. This way, the actual menu structure is defined by a UL/LI structure in your page, and you can use your JSP to do whatever you want with it. You can read more about this here:

2) Use “Custom Variables”. With this method you need to create a JavaScript variable in your page (using JSP) before the menu Linking Code. Then in the menu item “link” property you can use this variable. To read more about this, while on the “text” or “link” property in AllWebMenus, press F1. Then go to the very bottom of the help page, and click on the “Custom Variables” link.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Shen

Dear Kostas:

Thanks for your help. I found the instruction and solved my problem.

Thanks a lot and have a nice day!

Shen

Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.

Initial Email From: Alec
Initial Email Subject: Suggestion for new product
Support Case Month: August 2012

Hi,

Thank you for keeping me up-to-date with your latest product developments.

One thing that would be very useful to me (as a photographer ) would be a method of being able to display images on a web page in a slide show format without having to use FLASH. The problem with FLASH is that it’s not available on all formats like ipads and iphones.

At present I use FLASH for two purposes, but of course it can only be seen by customers with PCs:-

The first is a slide show of images that fade one into another.

The second is a turning page book (wedding book) where my customers can literally turn over the pages on my website to see what their album will look like.

Do you have anything that would do either of the above, or would it be something you might be interested in developing?

Kind regards,

Alec

Reply From: Likno Customer Support

Hello Alec,

Thank you for your nice comments.

Please read below:

1. "The first is a slide show of images that fade one into another.

Yes, you can do this with our Likno Web Scroller Builder, except of the "Fade" effect which will be released in a couple of weeks.

For example, see/download this "eBay" example that we have here:

http://www.likno.com/jquery-scroller/example_packs.php

It now uses the "Sliding" effect but as said above we will soon release the "Fade" effect too.

You can also have the images changing automatically, through these options inside Likno Web Scroller Builder:

2. There are plenty of such "books" out there but they do use FLASH. I assume you want something similar but with HTML5, correct? Did you find anything "similar"? Because HTML5 cannot do the same as Flash (yet), so you will have to compromise on the "turning page" effect. This is an interesting project but we need to see if the HTML5 compromises will give the effects that you would want. If you have any links on the web showing HTML-based books and what you would like to be different on them that would be helpful.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Alec

Hi Aris,

Many thanks for getting back to me so quickly.

Here is a link to a page on my website that shows both the FLASH wedding book and slideshow:-

http://www.aspiwedding.co.uk/wedding-photographer-alec-steventon-your-webpage.html

As you can see the slideshow is automatic once started and the slides fade into one another after a set time period. I could recreate a slide show in Java changing with a time period but I don’t know how to get the fade effect. I have little Java experience.

As to the book, well you can see what I currently do.

Being able to reproduce both of these so that they can be seen on an ipad or iphone would be an advantage.

By the way, whilst I use your menus (including sliding ones) on my clients websites, and I’m very pleased with them, I haven’t got around to putting them on to my own as yet – my clients come first!

Kind regards,

Alec

Reply From: Likno Customer Support

Hello Alec,

Did you try Likno Web Scroller Builder to see what you can do? There many options there to customize your slideshow to every detail.

As for the flipbook we are going to look into this, maybe it will be a plugin in Likno Web Scroller Builder.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Jan
Initial Email Subject: The menu does not show in Safari
Support Case Month: October 2012

I have AllWebMenus v. 5.1 build 752.

Safari does not show the menu and bring the java error text.

Does it work if I upgrade?

Related URL: http://www.iut.nu

Reply From: Likno Customer Support

Hello Jan,

It appears that the menu on your website was compiled with an *old* version of AllWebMenus (see “release history” here: http://www.likno.com/whatsnew.html ).

You need to update/upgrade your AllWebMenus and re-compile/re-upload your menu files, as the *old* compiled menu cannot support the latest browsers and standards. Some browser versions did not even exist by that time (e.g. IE9 was officially released in March 2011 and Safari was on a very old version too).

How?

- Login to your Likno User Area at http://www.likno.com/userarea

- Click the "View/Manage Licenses and Plans":

- See there if your Update Plan has expired or not.

            If "expired" then click the "Renew" link and renew your Update Plan.

- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.

- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:

- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.

Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.

Thanks!

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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