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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: I have two menus
Support Case Month: April 2012

Dear support

I use joomla 2.5. and are exited over the possibilities of the AllWebMenus. This is my second webpage and i am a absolute beginner in the field. I use a lot of time to fool around - but i am determined to be better at the job.

I do have one problem, that seem difficult for me to solve and I hope that you will be able to help me with that.

I am a registered user. I have downloaded the latest AllWebMenus PRO v. 5.3. and also the newest software AllWebMenus joomla menu component v. 1.1.15. I have generated the menu structure code from the webpage to use in the desktop program. I have compiled the structure - and uploaded everything to my webpage - but now I got two menus - the old joomla menu structure behind the new. I do not want two menus on top of each other.

I have tried a lot of things for a long time now and I am sure that there is a small thing, that I have done wrong. I hope you can help we with that please.

I am looking forward to hear from you

Reply From: Likno Customer Support

Hello,

The two menus are not really related. If you want to remove the original Joomla menu, you have to do this from within the Joomla admin. This will not affect the AllWebMenus menu.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thanks – It helped with a little support.

I 've got it now – (I think) – it seems to work.

Best wishes

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Keld
Initial Email Subject: I have two menus
Support Case Month: July 2012

Dear support

I use joomla 2.5. and are excited over the possibilities of the AllWebMenus. This is my second webpage and i am a absolute beginner in the field. I use a lot of time to fool around - but i am determined to be better at the job.

I do have one problem, that seem difficult for me to solve and I hope that you will be able to help me with that.

I am a registered user. I have downloaded the latest AllWebMenus PRO var 5.3. and also the newest software AllWebMenus joomla menu component ver 1.1.15. I have generated the menu structure code from the webpage to use in the desktop program. I have compiled the structure - and uploaded everything to my webpage - but now I got two menus - the old joomla menu structure behind the new. I do not want two menus on top of each other.

I have tried a lot of things for a long time now and I am sure that there is a small thing, that I have done wrong. I hope you can help we with that please.

I am looking forward to hear from you.

Reply From: Likno Customer Support

Hello,

The two menus are not really related. If you want to remove the original Joomla menu, you have to do this from within the Joomla admin. This will not affect the AllWebMenus menu.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

The menu is not showing in Explorer but is ok in chrome and firefox. What can I do to make it work. The site is www.trolleogkunze.dk

Regards
Keld

Reply From: Likno Customer Support

Dear Keld,

I just visited your site, but I did not see any menu there at all. There is no Likno code in the URL you sent.

Did you remove the menu in the meantime?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

Dear Kostas

The menu should be appearing when you push the second menu item in the horizontal menu line - saying: "Vi tilbyder".

It should be to the left as usual vertical menus is - and you should be able to se it in Chrome and Firefox - but not in Explorer.

In fact I think the menu-program is rather fantastic and i am happy about it. So I would like it to work in IE also.

Would you take another look at my page and maybe give me some advice, please - as I am keen to learn - and there is so much to learn.

Regards

Keld 🙂

Reply From: Likno Customer Support

Dear Keld,

I checked the new URL and indeed there is a menu there that shows in most browsers but not IE.

The problem is with the Positioning element. Specifically you are not supposed to have a plain number as an element ID. This is considered "bad HTML" and although most browsers can cope with it, IE will just through an error and stop running any scripts on the page.

The ID can contain letters and numbers but must always start with a letter.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

Dear Kostas

Thank you for the support.

I understand the problem and have been searching intenstly trying to find out what to do next. As I am looking at the joomla side - all it says is the side ID number (which is 480). There are nothing else to see. I have also been reading the help manual - and i just dont get it. Im on the edge of giving up. Do you have any ideas about what I should do now, then kindly please let me know. I will be very thankfull.

Regards

Keld 🙂

Reply From: Likno Customer Support

Dear Keld,

So you are not able to change this ID? Was this automatically generated by Joomla?

Then just try using the parent DIV, with class "module_content":

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

Dear Kostas,

Yes that was all I got from Joomla – BUT your support did the job. Now the menu looks fine in Explorer.

I thank you so much for being helpfull.

Best regards

Keld 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Install AllWebMenus on Joomla 1.7

Initial Email From: Tony

Reply From: Likno Customer Support

Hello!

We have released a new version of AllWebMenus Pro: Version 5.3 build #888.

Check out What's New:

- Added the "Batch Compile of Multiple Projects" feature.

- New Joomla Add-In for full compatibility with Joomla v2.5 (supports access levels in menu items).

- New AllWebMenus WordPress plugin 1.1.12 for better compatibility with WordPress 3.3.1.
http://wordpress.org/extend/plugins/allwebmenus-wordpress-menu-plugin/changelog/

- Fixed an issue where the width of a menubar was not calculated correctly.

- Fixed an issue in CSS3 menus when list (li) items did not have a link.

- Fixed an issue where the "Has Submenu Image" was vertically aligned at top when vertical-align:top was declared in CSS.

- Fixed a case where the menu did not appear properly in Opera, when certain conditions occurred.

- Fixed an issue with the Joomla Plugin (database related).

- Fixed an issue of the Theme Gallery: when moving from one theme to another, their images were not refreshed properly.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version of our CSS menu builder at http://www.likno.com/download.html

Hello!

We have released a new version of AllWebMenus Pro: Version 5.3 build #886.

Check out What's New:

- Added support for menu population based on the "1st UL/LI structure found in page". In that way, the id="awmULLI-menu" attribute does not need to be added to the parent UL element, as long as the menu UL/LI structure is the 1st found in page (or the only one).

- Joomla 2.5 is now fully supported. New Joomla Component (v1.1.15) is also released for Joomla 2.5.

- Added full support of CSS Menu and UL/LI Menu implementations for Joomla, WordPress and Drupal.

- Enhanced the iPad behaviour, by allowing a menu item that has both a link and a submenu to open its submenu with one tap and then also open its link with another tap.

- Optimized the menu CSS so that the menu is not affected by some global CSS values declared in the website’s CSS.

- Improved the "Server Side" menus loading after page load.

- New version of all "Server Side" related products ("WordPress menu", "Joomla Menu", "Drupal Menu", etc.).

- Fixed an issue regarding Sliding Menus in IE9 (which also affected their Preview).

- Fixed an issue regarding the conversion of v3 projects to v5.

- Fixed an issue where the items in a group with a scrollbar did not appear correctly, when the content of the group was scrolled (Chrome only).

- Fixed an issue where compiling for Drupal or WordPress did not work on certain cases.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version of our CSS menu builder at http://www.likno.com/download.html