Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: help please
Support Case Month: July 2012

Hi,

I’ve been using AWM Pro (currently 5.3 build #892) for a few years now with Coffee Cup’s Visual Site Designer.
I haven’t changed the menu for about nine months and have run into some problems in trying to have my new menu appear on the site.
I have three questions:
1 - I’ve never been able to have the menu work in the site unless I manually add it onto every page, one at a time (using their HTML inserter - into “Body”). No big deal until now. I have been, and will be, adding more and more pages and it’s getting too timely to individually add a menu onto each page.
Is there anything I can do about this, or is there a limitation within my web authoring software that prevents me from just entering the code on one page and having it show up throughout the site, as your tutorials suggest?
2 - I have re-designed my menu, added and deleted some links. To test it, I created a copy of the site on a sub-domain. I cannot seem to get the new menu to appear even after completely deleting the old menu and files from the site folder and re-entering the new files/folder in the root directory.
What could I be doing incorrectly AND as an alternative:  How could I update my menu without having to completely create a new menu each time (once I get all this to work again)?
3 - My menu has radius corners. They have been rendering just fine in all browsers. All of a sudden in the latest Firefox (14.0.1) version there are no radius corners showing. Anything to do for that?

Thank you in advance,
Robert

Reply From: Likno Customer Support

Dear Robert,

1) Does Coffee Cup support the use of Template pages? If so, then you should be able to add the Linking Code only to the Template page and it will propagate to the rest of the pages automatically.

Note here that you only need to add the Linking Code once. After that, whenever you make changes to the menu you only need to recompile and upload the new files.

2) I cannot know for sure what went wrong. Can you please send me the URL so that I can have a look? Most likely cause I guess is a wrong path in the Linking Code, or a wrong Positioning setup.

3) This is a known issue that has already been corrected in the latest version. It occurred because FF14 changed the CSS code they use for rounded corners. Just recompile with build 894 to correct the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

Thanks for your reply.
1) Coffee Cup says: "Visual Site Designer does not use a CMS format", so I think it means, no Template Page available.
    Is there an alternative?
2) This is a "testsite" with only a few of my web pages. The menu was "saved as" from the menu on my main site.  I changed the folder to "....testsite" to be in the root folder of this testsite.
I did not link the menu to pages, I took the code and entered it on each page with VSD's html inserter (as I have always done).
3) Downloaded 894. I'll "recompile" when I get all this cleared up first 🙂
    Whenever I recompile, do I need to change the code on each page (given no template) in order for the menu to work?
Robert

Reply From: Likno Customer Support

Dear Robert,

1) Do you have a local copy of your files? If so, then you should be able to automatically Link the menu to your pages through AWM. If not, then I am afraid that you will probably have to insert it manually as you do now.

2) I tested your site, and it seems that you did not upload the compiled menu files to the correct location. According to your Linking Code, the compiled menu file is expected at:

http://www.testsite.nierikasol.net/Site-Menu.js

3) No need to re-Link. You generally NEVER need to re-Link to a page that already has a Linking Code. This is so much true, that even the Linking Code of AllWebMenus v3 (2004) will still work with the compiled files of the latest AllWebMenus v5.

(of course you do need to update your Linking Code if you move or rename the compiled files)

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

1) I create the site locally, so I have all files on disk. I don't understand how to "automatically Link the menu to your pages through AWM" though. Would you be so kind as to give me step-by-step instructions?

2) I'm confused here too. I have attached two captures of my folders on my server (earthlink). Capture1 shows the AWM files under the root "testsite" directory, and Capture2 shows the same files in the testsite/public directory. Am I missing a basic concept here. I obviously knew what I was doing the last time I did this a year ago---my menus have worked perfectly, but it seems it all escapes me now!

3) So to make sure I understand --- this is the "linking code":

<!-- ******** BEGIN ALLWEBMENUS CODE FOR TESTSITE-Menu-2 (CSS MENU)******** -->
<link href="TESTSITE-Menu-2.css" rel="stylesheet" type="text/css">
<script charset="UTF-8" src="TESTSITE_Menu_2.js" type="text/javascript"></script>
<!-- ******** END ALLWEBMENUS CODE FOR TESTSITE-Menu-2 (CSS MENU)******** -->

and if I have it installed on all my pages (or can get the single installation to work on all pages) what files do I need to upload to the server (and where) to make the new menus appear/work?

Thank you very much for your time!
Robert

Reply From: Likno Customer Support

1) After you compile, you can click the “Link menu to web pages” button:

link menu to web pages

This will take you to the Link dialog where you can select files and link to them.

select files to link menu

2) Did you maybe change the compiled menu name? This is your Linking Code:

<!-- ******** BEGIN ALLWEBMENUS CODE FOR Site-Menu ******** -->

<script type="text/javascript">var MenuLinkedBy="AllWebMenus [4]",awmMenuName="Site-Menu",awmBN="866";awmAltUrl="";</script><script charset="UTF-8" src="Site-Menu.js" type="text/javascript"></script><script type="text/javascript">awmBuildMenu();</script>

<!-- ******** END ALLWEBMENUS CODE FOR Site-Menu ******** -->

While this is looking for “Site-Menu.js”, I do not see such a file in your screenshots. Instead I see a file named “TESTSITE-Menu-2.js”.

This suggests that you changed the Compiled name, but you did not update your Linking Code to point to the new file.

3) The Linking Code you showed me here is from a CSS menu. There are different Linking Codes for JS menu, Server-Side menu etc. If you change the type (genre) of the menu then you also need to update the Linking Code.

The compiled files also differ depending on the type of menu you selected. The 100% safe choice is to compile into a new folder so that you know which files were generated. If you compile into an existing folder with many files, you can still spot the new ones if you “sort by date”.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

Thanks, I'll use your information and try to work this out from here.

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Anthony
Initial Email Subject:  Multilingual Menu Question?
Support Case Month: March 2012

We spoke a while back about using a version of AllWebMenus that could be translated into different languages. You had mentioned (although I've lost the email) something about using a 'CSS version' to accommodate that but it wasn't available yet.

1. Is this still possible?

2. And where/how do I get it to start working with it?

As always thank you for your wonderful support.

Sincerely,
Anthony

Reply From: Likno Customer Support

Yes, the CSS menu is available, but please remind me. Did you have a menu in a CMS (e.g. Joomla, Drupal, WordPress etc.)?

How did you want to use this?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Anthony

We will actually be trying to put this menu into an ecommerce system called Interspire. My programmer seems to think that it will work.

Any thoughts?

PS - And how do I use the CSS menu? Is it already within the application somewhere or what?

Sincerely,
Anthony

Reply From: Likno Customer Support

Hello again,

The CSS menu is an option within AllWebMenus. Using this option, the menu will ignore any structure you have defined within the application and will instead try to build itself using a UL/LI structure in your page.

If Interspire produces a UL/LI structure, then this can be used and transformed into a menu.

ul li structure

Clicking on the question mark image will give you more info on this. Clicking on the “settings” link of the “UL/LI” feature will also give you sample code for what you need to have in your page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Anthony

Ok, I am wondering if you can help me with some honest and well thought out direction.

· Here is one of your menus created using CSS at www.govland.com. Here is a link to how Google translates it at http://goo.gl/F7ZEz.

· Here is another one of your menus created using CSS at www.securebydesign.co/index.htm. Here is a link to how Google translates it at http://goo.gl/h8rgc

You can see that styling properties get all messed up (ie. blue & purple links, or colors other than what I defined).

----------------------------------------------------

Now, I am building a new website at www.abinterfaces.com/airborne-labs-international . I hope to use your CSS menu system for both navigation bars at the top but they both must work with Google Translation and not look bad.

How do keep the styles in tact (ie. prevent default blue and purple link colors etc)?

As always, I truly appreciate any help that you can provide! You guys are the best.

PS - Here is a website that uses the feature without busting things up as an example at www.literacyforlife.org (choose 'Spanish' in button at top).

Sincerely,
Anthony

Reply From: Likno Customer Support

Dear Anthony,

I see that you are using the “UL/LI” method, but these are not CSS menus – they are still JS menus. I suggest that you try using CSS menus to see if this works better with Google Translate (it should):

css main menu

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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