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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: padding issue in menu
Support Case Month: July 2012

I have looked through all the properties and settings options and my menu still seems to have extra padding left and top

Related URL: http://www.outsource.ie/kippure2012

Reply From: Likno Customer Support

Hello,

Can you please export and send me the menu project so that I can have a look?

In your page I did not notice any paddings. Which browser are you using?

Is the problem with the Positioning or with the menu itself? I noticed that the <TD> (highlighted below) where you positioned your menu is probably not where you would expect it, so the menu appears lower than you would expect it too.

If this is the case, you can simply add negative x,y offsets to adjust the positioning.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Hi Kostas

The problem is that the awm menu is appearing in different positions in different browsers.

See attached menu files.

Reply From: Likno Customer Support

After checking your site again under different browsers, I see that the problem is in your HTML.

Specifically, the table that you use for the positioning is different in WebKit-based browsers (Chrome, Safari) than in other browsers.

Firefox/IE:

Chrome/Safari:

I suggest that you use the “Kippure” image for the positioning instead. Try the following values and maybe fine-tune the offsets.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: User

Thank you for your prompt response, Kostas.

I will try that.