Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Wolfgang
Initial Email Subject: tabs
Support Case Month: July 2012

Hi,
I would like to try out the tabs but cannot figure out how to get scrollbars into it with a fixed height. At the moment the text spills out of the tab. In your sample no.4 there appear only scrollbars if there is an external page.
What I find great is that the text remains in the last position if the user comes back to the tab with the scrollbars.
Will this also be without an external page?
Another question would be, I am using Dreamweaver for the Mac, but your program is only running under windows. Is it possible to get the created HTML code to my Mac Dreamweaver CS6 site. I do have access from my Windows running under VMWare Fusion to my Mac files.
Thanks in advance and by the way, your product is just great, very user-friendly, carefully designed with good help files.
Wolfgang

Reply From: Likno Customer Support

Hello,

Regarding the scrollbars, please go to the “Body CSS” field and add the following:

overflow: auto;

This should stop the “bleeding” of the body content and create the scrollbars you want.

Regarding the Mac interaction, the best way would be to manually copy-paste the Linking Code to your file(s). The Link window has two tabs. The first is for automatic linking to your pages and the second is for manual linking. Select the second tab, copy-paste the code it gives you to your page and (if required) adjust the path to where you will upload your files.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Wolfgang

Hello Kostas,

thanks for your advice, it works.

To my surprise, the interaction with the Mac works fine. I can compile in Windows and point to the shared website on the mac drive, go to Dreamweaver on the Mac, click refresh and the changes are immediately visible. Also the automatic linking works.

It took me a while to figure out how to get the tabs onto my page, I was looking for some HTML code I can copy into my page until I found the hint in the help file to create a Div with an ID which points to the Likno tabs, and suddenly the tabs appeared in my page.

So far so good, but I ran into another problem: I need the tabs in a Template where I can change the content for the tabs every time I create a new page from the template.

To make it more simple I decided to use a link to a local file for the Tab-content. Therefore I need to change only the link name, which needs to be done in an editable region.

To compile every time new tabs for hundred of pages would be a nightmare if any changes have to be done.

I hope there is a solution, please let me know how this problem could be solved.

One more thing I would like to mention. After I changed the Page link from absolute to relative the preview in the Tabs Builder did not work anymore, but it works in the compiled page. Tab builder says he cannot find the file.

I also still struggle with the auto height, it is always about 250 pix high. I expect it going down to the end of the visible page.

Thanks in advance

Wolfgang

Reply From: Likno Customer Support

Dear WolfGang,

If I understand correctly, you want to have a single Tab project that you will use in several pages, each with different content (but same design).

The way to achieve this is to populate your Tabs through a UL/LI or DIVs structure.

In the “Project Tabs (F2)” select either the UL/LI or DIV population method, then go to the “Sample Code (F4)” to see a sample code that would populate the Tabs according to sample content you have set in the application.

This allows each page to have a different content, it allows having the content in a separate include file, it even allows automatically generated content (e.g. using PHP and MySQL).

Finally, regarding the auto-height, this can indeed be several pages tall , but please keep in mind that it does not work (and cannot work) for “external” files (which are really iFrames).

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Freeway Mac OSX
Support Case Month: July 2012

Hi Guys

I have been a Likno All Web Menus customer for many years now and have always been impressed both by the product but more importantly by the support offered.

To date I have been using the MS Frontpage program as my editor.

I have recently migrated to using Apple Macs for my computing needs.

I am currently evaluating the Mac program Freeway Pro as a potential replacement for the MS Frontpage.

However as my All Web Menu structure is central to my site it is imperative that any new editor is fully compliant with All Web Menus.

Can you advise / confirm that All Web Menus will integrate with Freeway Pro.

Your input on this issue as always will be invaluable.

Kind Regards

Paul

Reply From: Likno Customer Support

Dear Paul,

First of all, you should keep in mind that AllWebMenus is only available for Windows. Nonetheless, we do have several MAC customers that use third-party software for emulation, without any problems reported so far.

Here are all your options to run Windows applications on an Intel-powered Mac:

http://www.macwindows.com/winintelmac.html#2ar

Having said this, we are not familiar with the Freeway Pro application, but I do not see any reason that it would not work with AllWebMenus. The minimum requirement is that it allows you to insert custom code in your page(s) and that you can directly upload the AllWebMenus compiled files to your server.

If you were using the FrontPage plugin, then you may now need to do some things manually. These are:

1) Linking the menu to your page(s). Ideally if you are using templates you will manually add the Linking Code there once and it will propagate to all the pages.

2) Uploading of files. Once you compile your menu you will need to upload manually the compiled files to your server (using any FTP application).

Do let me know if you find any problems or if you need more specific instructions with something.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Chris
Initial Email Subject: firefox on a macbook
Support Case Month: July 2012

the menu looks great on a pc, but when viewed on a mac it is off.  Please help me!
Thank You!
Chris

Related URL: http://bradvisser.com/index.php

Reply From: Likno Customer Support

Dear Chris,

It seems that you have set several browser-specific offsets that create the problem you see. This is not only visible in a Mac, but also in most browsers in a PC (except IE).

Please remove all the browser-specific offsets, and use the standard offsets instead. I would also suggest that you make the menu somewhat smaller so that it has the same width as the header.

menu position relative to element

Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: menu on safari with mac computer
Support Case Month: May 2012

a user was sending information that the sub items do not disappear when the user is clicking on it. Is that possible?

thanks for your help.

Reply From: Likno Customer Support

Hello,

Well it depends. If the user is clicking on a menu item that has no link (such as “autoritats” or “autoritats->cumischiuns”), then it will do nothing. Can you ask the user to be more specific?

1) which page (URL) did this happen in

2) which item was clicked

3) which browser was used to view this

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Paul

here the answers:

1) which page (URL) did this happen in: {URL REMOVED}

2) which item was clicked: autoritats-cumischiuns-cumischiun sindicatoria

3) which browser was used to view this: safari on mac computer

on my safari-browser (under Windows 7) is there no problems!

regards

Paul

Reply From: Likno Customer Support

Dear Paul,

I just tested your site and menu in a Mac (OSX 10.6.8) and it seems to work fine there too:

I also tried an OSX “Lion” and had the exact same results.

Is it possible that there is a problem in the user’s Mac? Does the problem exist only in this specific link?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Paul

Dear Kostas

Thank you so much for your help. We tested like you on other Mac/Safari and we have got the same results as you. I think too, that the problem must be on the users system. We have sent him the information to control his system.

Any way, thanks a lot and have a nice week.

Regards

Paul

Reply From: Likno Customer Support

Dear Paul,

You may want to ask the user to check the browser plugins that are installed in case one of them is causing the problem.

Please let me know if you find any more information.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Kim
Initial Email Subject: Trying to use it in Windows and Mac
Support Case Month: August 2012

I am building a website in windows, but will eventually turn it over to users who will be using MAC. Will the menus I build transfer over to their platform? They will purchase their own license for the product, but wondering if the files will transfer?

Kim

Reply From: Likno Customer Support

Hello Kim,

Unfortunately the installation file is available only for Windows, i.e. the desktop application (the development software) is available only for Windows environments.

However, we do have many MAC customers that use third-party software for emulation, without any problems reported so far.

Here are all your options to run Windows applications on an Intel-powered Mac:

http://www.macwindows.com/winintelmac.html#2a

Important note:

The above "Windows only" restriction is related to the development software only, NOT to the compiled javascripts that are produced by this software and used online on the website. These compiled javascripts are fully functional in MAC browsers (cross-platform) and behave exactly the same as in the Windows (or Linux) browsers.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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