Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: AWM code and magnifying script conflict
Support Case Month: November 2012

Hi Kostas,

We found that the AWM code (under the body) is creating a conflict for the magnifying script (jquery.magnifier.pan.js), thus preventing the litte guide image (Besoin du guide ?) to enlarge. See the next table under the Connexion AWM line.
Could you settle out this problem also, please.

Thank you so much,

Reply From: Likno Customer Support

Dear Carole,

I have checked your site again, and I noticed that the magnifier script is using a very old jQuery script. It is possible that this is conflicting with the newer version of jQuery that is used by our products. Please try changing this:

<script type="text/javascript" src=""></script>

With this:

<script type="text/javascript" src=""></script>

Having said this, I noticed that there are still several errors in your page from different scripts, even when I remove the accordion script (e.g. when clicking on the tiles). I believe you should check these out.

Best Regards,
Likno Customer Support
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Reply From: Carole

Hi Kostas,

We thank you very much, it seems that the problem was so obvious that we couldn't see it. Changing the  ...jquery/1.3.2/jquery.min.js for ...jquery/1.4.2/jquery.min.js
solved the magnifyinf image problem, at least.

In deed, we are still checking out for errors in different scripts, thank for that tip also.

Thanks again for your support. It is appreciated.