Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Rajeev
Initial Email Subject: Menu alignment out
Support Case Month: January 2013

Dear Sir

Main Menu getting shifted on left in Ipad Safari browser where as it is ok in IE, Firefox, and safari browsers in my laptop.Please help

Regards,
Rajeev

Reply From: Likno Customer Support

Hello,

I checked your site and noticed that you have two menus compiled with different versions and with the library files in different folders.

This can cause conflicts and most likely you currently end up using the old libraries (as it is linked last in your page).

Please make sure that all your menus are compiled with the latest version and that your uploaded library files are also of the latest version.

Ideally you should setup your menus to all reside under the same folder and point to a single library file folder. To do this, you need to make sure that:

1) each menu has a different name

2) all your menus have the same root folder

3) your subfolders are set to the default for all menus

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Paolo
Initial Email Subject: questions about AllWebMenus
Support Case Month: November 2012

Dear Kostas,

I have a few questions about AllWebMenus.

1. I have made a menu which will be shown on the left of the page (floating) and which will be on support of the main menu.

1.1. Is it possible to regulate the speed of the floating menu?

1.2. I tried to make the right corners rounded but I am unable to do that… how do I do that??

1.3. is it possible to make the menu sticky? I mean not floating but always showing at the same position even if the page scrolls…

1.4. I have problems by using javascripts like for page reload, go back one page and print this page… As if I place them in the Link cell they are not working I placed them in the Javascript Command cell, they are working but they run when the mouse just goes hover, so even if you don’t click on them

Hope to get your answers as soon as possible.

Thanks,
Paolo

Reply From: Likno Customer Support

Dear Paolo,

1.1) You have two options regarding the float speed of the menu. Either “instant” or “smooth”. With the first option, the menu will be fixed to the window side. With the second option the menu will follow with a small delay after scrolling. There is not extra setting for determining the “follow speed”.

1.2) You simply need to set the group to have rounded corners. If your items also have a background color, then make sure that these (first-last) have rounded corners too. If you need more help on this, please export and send me the menu project file.

1.3) This is the “instant” choice I talked about in (1.1):

menu floats on scroll, instant choice

1.4) You need to place them in the JavaScript command, but under the “click” column:

javascript under mouse click

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Fergus
Initial Email Subject: pre-sales question
Support Case Month: June 2012

Hello,

I am converting my site from PHP to cold fusion. At the moment I have suckerfish running well (except with mobiles/iphones), but I want to upgrade to something that is both compatible with mobiles and is easier to maintain/change.

I don't want to use the Cold Fusion API, when the code generates for your app, do I just cut and paste it into the relevant part of my page?

Do you have any themes that would be easy to convert to give a similar look to the current suckerfish version? Or could you guys preconfigure something for me?

Kind regards

Fergus

Reply From: Likno Customer Support

Dear Fergus,

AllWebMenus can work with any platform and supports all the latest browsers and mobile devices.

The main procedure you have to follow in order to add a menu to your page is the following:

1) Create your menu into the AllWebMenus application using our graphic interface

2) "Compile" your menu by hitting the "Compile" button

3) "Link" the menu to your pages. There are different ways to do this depending on your setup. You can automatically add it to your pages by selecting them from a list, or you can copy-paste the Linking Code manually if you wish to do so.

If you have a template, then the best choice would be to add the Linking Code into the template so that all other pages take it from there.

Regarding the style of your existing menu, this is pretty straight-forward as it is plain-text with only two solid colors. The two color codes you currently use are "#6AB132" (green) and "#FF6600" (orange).

Let me know if you need more help with something. Note that we also have a service for recreating your menu, so let me know if you want a quote for this.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Fergus

Hi thanks for your reply.  i' ve been practicing on the menu and I have the colours looking right,

the only thing I need to figure out is how to get the child menu items to be the same width as the parent.  I'm probably overlooking a simple setting...

thanks
Fergus

Reply From: Likno Customer Support

Hello Fergus,

Sure, here it is. You can set the Width to be as long is the Main Menu item that opens the submenu:

set menu and submenu width

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Bry
Initial Email Subject: I am unable to make horizontal menu less tall
Support Case Month: July 2012

I have tried Style Editor Size and set minimum but I was unable to change the size from 960x40 to 900x28.

I can't figure how to do that on this horizontal menu.

thanks

bry

Reply From: Likno Customer Support

Dear Bry,

First of all you need to set the Minimum Width:

menu minimum width

Then if your menu is wider than 900px, you will need to do one of the following:

1) Reduce the margin/padding of the main menu items.

2) Make sure that your items are not “uniform”:

menu items not uniform

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Joyce
Initial Email Subject: menu stay open
Support Case Month: June 2012

Is there a way when you have 5 layers, to open a document in new window to remain on last layer opened instead of going all the way back to the main menu?

Reply From: Likno Customer Support

Hello,
I am afraid that I do not understand your question. Can you please explain in more detail?
What do you mean by "layers" and "new window" are you talking about a modal window (within the page) or a new browser window?
Do you have an example to show me?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Joyce

Hi,
I just sent a message to you but I missed a step and tried to recall it without success so please so please use this one.
If  I opened Distillation Checklists and closed it again, I want the rest of the menu to stay up [Training/Area Training/Distillation] so I can go directly to Distillation Questions without having to start at Training again.  Is there away to do that. Thanks, Joyce
menu stay open
Joyce

Reply From: Likno Customer Support

Dear Joyce,
If I understand correctly you want the menu to stay open showing the current page.
This can be achieved by selecting the “Show Item or Group on Appear” property:

show item or group on appear menu properties

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Joyce

Thanks for your help but  we were able to make it work by adjusting the actual link.  All is good.
Joyce

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