Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Megamenu behaviour
Support Case Month: April 2012

Hi Kostas,

Me again. I'm working on a horizontal menu with megamenus that drop down from each item. When testing this I found that when I move the cursor from one top-level item to another via the space of the dropdown (ie not along the top level menu, but inside the megamenu space), the old dropdown closes but the new dropdown does not appear. This occurs even if the megamenus are shifted down so that there is a gap between them and the top-level menu.

Bests

John

Reply From: Likno Customer Support

Dear John,

This is to let you know that we just uploaded a new AllWebMenus version which corrects the double-slash issue (and also has a great new feature called Image Sets):

http://www.likno.com/whatsnew.html

PS: We also changed our “what’s new” pages and some other things, so we did not have time to fix the “closing submenu” issue. Don’t worry, we’ll probably deal with this tomorrow.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Dear John,

It seems that in your project you have set the submenus to appear instantly but hide after 200ms. This is what causes the problem, as when you move from a submenu to another main menu item, its submenu opens and then both submenus close after 200ms.

Unfortunately it seems that you cannot have a submenu opening before the previous one closes. So the solution is to make sure that the “Appears – How” has at least the same amount of delay time as the “Disappears – How”:

submenu appear disappear values

(you now have Appears: 0ms, Disappears: 200ms)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter