Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Fred
Initial Email Subject: all web menus pro
Support Case Month: July 2013

Sir/Madam:

I downloaded AllWebMenusPro and having been previewing it. I am not currently a customer. I do have a couple of technical questions that would facilitate my preview:

1)    How do I get rid of the + on the menu item when there is a submenu?

2)    Is it possible for the menu items to have a different width than the submenu groups? For example, I might have a short menu name (i.e., Reports) and a submenu item might have a long name (i.e., Custom Member Reports). It seems that the menu item's with is set to the width of the largest submenu item. This makes the layout of the menu look weird (if the menu items are left justified.

Thank you for your response,

Fred

Reply From: Likno Customer Support

Hello Fred,

First, thank you for your interest in our Likno products.

1) This is where you choose this (for each submenu level):

menu has submenu image property

2) Please click the "Menu Type" button. I believe that you want to remove the "Uniform Items" checkbox.

menu type uniform menu items

Thank you!

Regards, 
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #926.

Check out What's New

- Improved the integration with AllWebMenus WordPress plugin regarding the compiled menu name and menu positioning (no need to explicitly specify them in AllWebMenus; they are based on the WordPress plugin settings)

- Fixed an issue with responsive image based menus on WordPress.

- Fixed an issue with CSS properties in WordPress 3.8.

- Fixed some other minor bugs.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Bruce
Initial Email Subject: Wrong filename
Support Case Month: November 2012

I am trying to upload my first menu to my wordpress site.  I keep getting the error that I am uploading the incorrect filename.  I have version 1.1.14 of the plugin, I am being asked for awmmenu1.zip but the generated file is awmmenu.zip.

I looked this up in the knowledge base but it said that the fix was to use version 1,1,14 of the plugin which I already have.

Do I just rename the file or what?

Bruce

Reply From: Likno Customer Support

Hello Bruce,

Just make sure that the menu name that you have online (you can edit this name yourself) is the same with the "Compiled Menu Name" of your project.

Read the following information on the interface:

compiled menu name property

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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