Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Gisele
Initial Email Subject: dreamweaver
Support Case Month: June 2012

Hello,

With your software, after the menu is done, can i see the code and use it in Dreamweaver?

Best regards

Reply From: Likno Customer Support

Hello,

You can indeed use our menu system with Dreamweaver, and we even have a special extension to help you with that:

http://www.likno.com/wat_dreamweaver.html

Regarding “seeing the code”, the application generates some JavaScript files, but we do not recommend that you directly view or edit these, as changing the wrong thing may render the menu unusable.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Capabilities
Support Case Month: May 2012

I have a few questions regarding capabilities.  We are currently using AWM but we do have many of your other products.

Here is what we would like to do.

I would like my "Main Group Style" to be activated by a rollover.  So I might have 5 headings, or items, but you would only see the top one.  Then when you rollover it, you would see the other items.  Then the Group directly under that, I believe it would be the "Sub Group", I would like to open by a click. So when you look at my menu, you would only see the Top Item, when you rollover it, you would see the other items, but they would only open or activate when they are clicked on.  I hope I have explained myself thoroughly.  I am not sure if this is possible, or if I need to use only one or the other action.  Any help would be greatly appreciated so that I can continue to develop my menu system.

I was also wondering if it would be possible to have a 2nd menu that loads on a page.  I would have my main menu that would work by it's click action and then also have another menu along the bottom of the page that would be a bar menu.  How would I handle that as far as the images go.  Would everything go into the main images folder?  How would I handle that?

I was also wondering if you have a forum that I may be able to use as another means of support.  I have many ideas and questions, some creative things I would like to share and sometimes technical questions that I am looking to run past someone.  I don't like the idea of having to bother your support team with every question/concern I have.  If you could direct me to what you feel might be the best place, if one exists, I would greatly appreciate it.

Bob

Reply From: Likno Customer Support

Regarding the menu you describe, this has actually three levels:

1) The main menu is a single item (the top one).

2) The first submenu is a sliding menu that opens on mouse-over and holds the rest of what you call “main menu items”.

3) The third level will open on mouse click.

This can be easily built, using only AllWebMenus Pro (with the Sliding Menu Add-in also purchased).

Regarding the second menu, I am not sure I understood how exactly you want this to work. Should this change whenever you click something in the top menu?

Finally, regarding the forum, we have found in the past that our users were not very active to write in the forum, so we ended up answering all the questions anyway. We currently do not have an open forum. We have a blog where we post a lot of support questions so that others can easily find the answer to any question, but we do not have a place where you can post questions (except this support email).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Hendra
Initial Email Subject: Likno software
Support Case Month: May 2012

Dear Sir,

I will like to buy your product but I want to make sure first if I can use it wth Xsitepro. I used to make a website using Xsitepro and my question is can I use the likno sotware all together with Xsitepro sotware? Can I export  the file that I create it with your product and can I also integrate it easily with Xsitepro?
Kindly please advised!

Thanks and best regards,
Hendra

Reply From: Likno Customer Support

Hello Hendra,

First, thank you for your interest in our Likno products.

Sure you can! Many users use AllWebMenus with Xsitepro.

In particular, please also read this Knowledge Base post, so that you avoid any trouble caused by the internal menu system (a bug that it has):

http://www.likno.com/blog/awm-xsitepro-with-old-version-of-its-menu-system-and-allwebmenus/1906/

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Henk
Initial Email Subject:  presales question 
Support Case Month: April 2012

I am looking for a menu system that can be used with Ifix HMI software. The menu system is to have 1 fixed bar at the top, a second bar context sensitive based on the top bar and drop downs based on the second bar. As this is a SCADA HMI, can this be accomplished with your software and remain flexible to modify?

Reply From: Likno Customer Support

Hello Henk,

First, thank you for your interest in our Likno products.

We are not aware of the iFix software, if it produces HTML pages which are rendered by a browser (supporting javascript) then our menus will work without any problems.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: All Web Menus PRO
Support Case Month: August 2012

Hi,

I need a menu system for a web project that uses JavaScript rather than CSS to trigger submenus. The reason is I am integrating this into a file that has a lot of other CSS in it and it is interfering with my CSS only menu system. JS seems to work OK for other things, so I was hoping to find a product that triggers submenus (makes them visible with mouseOver) via JS, not CSS.

Does your product work that way?

One other point: I may be interested in having you guys build the menu system for this project, could you have someone contact me to discuss. The menu system is in place and works OK with Firefox and Chrome, but does not work with IE. I think we could avoid this problem with a JavaScript system.

Thanks,

john

Reply From: Likno Customer Support

Dear John,

Indeed with AllWebMenus your menus will work in all the latest browsers and mobile devices, without interfering with the rest of your page.

Building your menu in AllWebMenus is really easy, especially if you just want to recreate your current menus which are pretty simple.

I suggest that you try recreating your menus yourself – you can even do this with a trial version of AllWebMenus. Still, if this is what you prefer, we can build the menus for you for an extra charge.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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