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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Hugo
Initial Email Subject: Opacity in AllWebMenus Pro
Support Case Month: December 2012

Hi Likno:

This is the first time I tried Opacity with AllWebMenus. I would like the background color of a subgroup to be 85% Opacity. However the text of the group also get the 85% Opacity. Can I make only the background color with 85% Opacity and the Text 100% Opacity?

Another questions about the font... Is Calibri font supported with all browsers?

Thank you for your help!!!
Hugo

Reply From: Likno Customer Support

Dear Hugo,

I am afraid that the background-only opacity is not currently supported by AllWebMenus.

Regarding Calibri, this is not browser-related but OS-related. If the end user has Calibri installed in his/her PC (or Mac, or smartphone etc.) then the browser will show it without problems. I believe that Calibri is indeed supported by everyone.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Pamela
Initial Email Subject: Text Spacing in Opera browser
Support Case Month: September 2012

Hello:

In Opera, the menu text (Home, Ministries, Online Store) is too close to the margins. The text is fine in IE, Safari, Google Chrome, Sea Monkey, and Firefox. Please advise on what to do.

Thank you.

Reply From: Likno Customer Support

Hello,

I checked your site and saw the problem. It seems that under Opera the items that do not have a submenu are still trying to reserve space for the “hasSubmenu” image.

I have forwarded this case to our developers for further consideration. I believe they will develop a fix for this, which will be included in the next release.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Pamela

Hello Kostas: 

I fixed the problem in Opera. Thank you

Reply From: Likno Customer Support

Dear Pamela,

Was it something related to your CSS? Please let me know in case another user has the same (or similar) problem in the future.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Pamela

Hello Kostas:

The files were being split and saved in separate file paths.   When I changed something in the menu, I couldn't understand why the menu text wasn't changing. When I looked at my file paths, the files were being split between two paths.

When I changed the file paths so that all of the files were being saved in a single file path,  the problem corrected itself.

Thanks for your patience.

Reply From: Likno Customer Support

Thank you for letting us know!

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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