Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Larry
Initial Email Subject: IE8 error
Support Case Month: July 2012

I just updated to 5.3 Build #888.

I re-compiled and uploaded. 

The new menu works with Firefox, Chrome, Safari.  I get this
error with IE8:
*************************************************************
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019)

Timestamp: Tue, 10 Jul 2012 14:50:09 UTC

Message: Object doesn't support this property or method
Line: 10
Char: 56961
Code: 0
URI: {URL REMOVED}

Message: Object doesn't support this property or method
Line: 10
Char: 56961
Code: 0
URI: {URL REMOVED}

*********************************************************************

Help?

Larry

Reply From: Likno Customer Support

Hello,

It seems that your page has multiple positioning elements with the same ID:

multiple positioning elements in a page

This is actually considered invalid HTML and although most browsers can ignore it (by keeping only the first occurrence) the infamous Internet Explorer just gives out an error and does not work at all…

Please make sure that you only have a single positioning element in your page.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Larry

That did the trick!

Thanks!