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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Leslie
Initial Email Subject: Confusion
Support Case Month: February 2013

I have recently been trying to convert my menu CSS but it doesn't seem to be working.  Which files should be at my server in order for it to operate?

Is there a way for the menu to recognize that it is viewed by a mobile phone (iphone)  (lots of traffic from safari) and then automatically be increased to the size of the screen when it is touched?

Leslie

Reply From: Likno Customer Support

Dear Leslie,

Regarding the CSS menu, you need to upload the compiled files and make sure that you also Link the menu again to your pages, as the Linking Code of the CSS is different than that of the JS.

The produced files are “menu.js”, “menu.css” and “awmdata” folder. (of course the names may differ depending on your menu’s “compiled name”)

Regarding resizing for iPhone, we recommend that you create a Responsive menu so that you can change its appearance according to the device screen.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Leslie

I am using server side includes to bring the menu to my various pages and it has worked so far with javascript but it doesn't load with the linking for css.  The linking for css doesn't seem as complete as the linking for JavaScript.

Reply From: Likno Customer Support

Hello,

The Linking Code for CSS is indeed smaller. This is not a problem.

However I see something else that could be the problem. It seems that you named your menu “2”. It is recommended that the compiled menu name always starts with a letter, following the programming variable conventions. Please change your compiled menu name for example to “menu2” and see if this fixed the problem. If not, please send me a URL to check your pages.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Laura
Initial Email Subject:  presales question 
Support Case Month: April 2012

I am developing my web site and wanted to purchase the brown/green template #34 for use with Dreamweaver 5.5. Do I have to buy the AllWebMenusPro to use it? I couldn't find a place to set up an account or purchase a template and would appreciate your help.Thank you.

Reply From: Likno Customer Support

Dear Laura,

Yes, I am afraid that in order to use any Template or Theme you also need to have an AllWebMenus license.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Laura

Thanks for the info. One additional question. Will the menu template work on mobile phone and ipad?

Laura

Reply From: Likno Customer Support

Hello again,

Yes, AllWebMenus supports all the latest browsers and mobile devices (including iPads).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Pre-sales Question

Initial Email From: Dave

Reply From: Likno Customer Support