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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Menus and iPad
Support Case Month: February 2013

My client's website that uses menus created from AllWebMenus v 5.3 are not working in Internet Explorer as a rule and attempts on an iPad don't seem to work no matter what browser is tried.

I did notice that the software says V53. Build 884 and in my test folder one of the awmdata files says build 818 in it.

Any issues with iPads showing your menus?

Reply From: Likno Customer Support

Hello,

Build 884 does support all the latest browsers and mobile phones. However, build 818 is much older and indeed does not support IE9+ or Safari 5.

Moreover, if you have your menu (“menu.js”) compiled with one version and the libraries (“awmdata” folder) with another, this can cause conflicts.

My recommendation is that you Compile your menu(s) with the latest AllWebMenus version and make sure that you upload both the menu and library files.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Menu missing on mobile phones
Support Case Month: May 2012

Running version 5.1 Build 790 and have an issue with the menu disappearing on mobile phones.  Do newer versions resolve this issue???   My plan expired in August 2009 so an update may be needed.

Reply From: Likno Customer Support

Hello,

Yes, the latest AllWebMenus version supports all the latest browsers and mobile devices. The only known issues are with older BlackBerry phones (v5 or older) which were known for their poor support for web standards.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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