Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Dave
Initial Email Subject: Pre-sales Question
Support Case Month: March 2012

Hi.

I really like your menus!!

Can I incorporate your menus in a page in wordpress and

then add a mobile theme like WPTouch so that

if I link my iphone app properly to this page I will get a

very nice looking "iphone app menu" right on my iphone just

like as intended?

Comments about getting you menus to work with/on mobile phones??

Thanks!

Talk soon,

Dave

Reply From: Likno Customer Support

Dear Dave,

Incorporating your menu in WordPress is pretty easy as we have developed a special plugin to help you with this task:

http://www.likno.com/addins/wordpress-menu.html

You should not have a problem regardless of the WordPress Theme you are using. Just note that the WordPress Theme will not affect the menu appearance. If you want your menu to look like a typical iPhone menu, then you need to use the related AllWebMenus Template.

http://www.likno.com/awmtemplates.php?type=all

(or create a similar design yourself)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Allwebmenus - FF error
Support Case Month: October 2012

Hi

Using firefox I get a JS error with Allwebmenus, version 844. I know my support plan is expired, but I am hoping you can point me in the right direction as its driving me mad ! You can see it at www.world-war.co.uk, using a mobile. It works fine in all other browsers, and the problem is not consistent in FF, sometimes it works, most times it doesn't.

Hope  you can help !
thank you .. Mike

Reply From: Likno Customer Support

Hello,

I believe that this issue was caused by an incompatibility in one of the latest Firefox versions. We have already resolved this in newer AllWebMenus versions.

All you need to do is to extend your Update Plan in order to gain access to the latest AllWebMenus version and recompile your project with it.

Note that the version you have also has known issues with Safari 5+ which was released about a year later.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

thanks for the info Kostas

The odd thing is that I have another menu which always works fine in  FF do you happen to know what it is about the menu that is triggering the problem ?

Regards .. Mike

Reply From: Likno Customer Support

Dear Mike,

I am afraid I am not sure which exact combination was causing the problem. If you want I can forward your question to our developer team and find out for you.

However, as I said before Firefox is not the only browser that has issues; in Safari 5+ your menu is not working at all, and Safari 5+ is used by all Apple products (Mac, iPad, iPhone etc)! Moreover, I know that this issue is not related to a specific feature but to the safari engine itself. And maybe there are more issues with other new browsers that I have not checked (e.g. IE10). Hence I strongly recommend that you extend your Update Plan and get the latest version that supports all the latest browsers.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Mike

Hello Kostas

good news, it seems the problem was caused by the FF addon I was using to switch the user agent to simulate mobile and tablet devices. I killed it and the problem went away.

I have checked my traffic for iphone and ipad and they are all OK.

cheers .. Mike

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Pre-sales Question

Initial Email From: Dave

Hi.

I really like your menus!!

Can I incorporate your menus in a page in wordpress and then add a mobile theme like WPTouch so that if I link my iphone app properly to this page I will get a very nice looking "iphone app menu" right on my iphone just like as intended?

Comments about getting you menus to work with/on mobile phones??

Thanks!

Talk soon,

Dave

Reply From: Likno Customer Support

Dear Dave,

Incorporating your menu in WordPress is pretty easy as we have developed a special plugin to help you with this task:

http://www.likno.com/addins/wordpress-menu.html

You should not have any problem regardless of the WordPress Theme you are using. Just note that the WordPress Theme will not affect the menu appearance.

If you want your menu to look like a typical iPhone menu, then you need to use the related AllWebMenus Template.

 menu themes/examples/templates

Or you can create a similar design yourself.

You may also find additional themes and templates (other than the ones provided for free within the AllWebMenus installation) here:

http://www.likno.com/awmtemplates.php?type=all

For any kind of menu: drop-down menu, sliding menu, CSS menu, Javascript menu

Finally, our menus are cross-platform and support all platforms, such as Windows, Mac OS X, Linux, mobile phones/smartphones (iPhone, Android, Windows Phone, BlackBerry 6+) and more.

menu on iphone, android, windows phone

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

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