Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Kevin
Initial Email Subject:  Tool Tip not Working in Safari and Firefox Mozilla
Support Case Month: April 2012

Hello Everyone,

This morning I was updating a tool tip on a website and downloaded the latest version of Likno tooltip builder.  Now the tool tip is not visible in Safari or Firefox. It works in Internet Explorer and Opera.
The Tool tip is located on an image ID in the div=ImageNavigation
around line 251 the trigger is Events.
If it is possible, can I get the previous version of the Tool Tip .EXE?  I need to get these working again
Thanks,Kevin

Related URL: http://http://www.spiritofhopechurch.com/

Reply From: Likno Customer Support

Dear Kevin,

Can you instead try compiling your Modal Windows with the latest Modal Windows version?

According to your online files you are using version 246.3, while the latest is 246.7. Please download this and recompile your Modal projects:

http://www.likno.com/jquery-modal-windows/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Kevin

I downloaded the modal window update and it had no effect on the tool tip

Reply From: Likno Customer Support

Dear Kevin,

Yes, the two are connected as they load some common libraries.

However, I checked your online site and I still see the old modal files.

“FellowShipSignUp.js” is from build 246.3, while “Sermons.js” is even older (from build 244.2).

Please compile both and upload the new files, as this will most likely resolve the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Kevin

You guys are geniuses!!  Thanks, sorry I am so dense. 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Modal Windows
Support Case Month: June 2012

I am using Modal Windows and I have a few questions regarding capabilities...

I know the js file gets linked to the html page.  I have a link within the AWM that loads a secondary page with the same AWM file.  Only problem is, if someone clicks on the link for the Modal window, it will not load because the page it was linked to is no longer open or active.  Is there anyway around this.

Also I read that I can load a link and open a modal window with the same onClick event.  When I did try to do this, it loaded the link into the Modal window.  Am I missing something?

Thanks,

Bob

Reply From: Likno Customer Support

Dear Bob,

I am not sure I understand what the first problem is. Can you please give me specific instructions to reproduce it? Which menu item do I have to click? Which link do I have to click next?

Regarding opening both a link and a modal, I am afraid that you misunderstood the help text:

link and modal windows properties

If you use both, the link will indeed open within the modal. You cannot both open a modal and change the parent page to a different one.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bob

Yes,  I did apparently misunderstand the help text.  I thought it could to both operations.

Bob

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Daniel
Initial Email Subject: Presales question
Support Case Month: July 2012

Are your products Mac compatible? I'm looking for an alternative to CSS3 Menus

Reply From: Likno Customer Support

Hello Daniel,

First, thank you for your interest in our Likno products.

Our scripts are CROSS-browser, as noted in our website too:

likno software products are cross-browser

Just note that that application itself (the Builder, not the scripts) is a Windows application so you need to work in a Windows PC. But the scripts it produces will work in any platform.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, Likno Web Modal Windows Builder, Likno Web Tabs Builder, Likno Web Accordion Builder, Likno Web Scroller Builder, Likno Web Tooltips Builder, Likno Drop Down Menu Trees, Likno Web Button Maker, abstracted and stripped of all user’s private info.


Initial Email From:
Rick
Initial Email Subject: Likno and ModX Revolution CMS
Support Case Month: April 2012

Do your products work specifically with ModX Revolution CMS?

Reply From: Likno Customer Support

Hello Rick,

First, thank you for your interest in our Likno products.

Our script can be inserted in any html authoring tool, capable to create properly formatted html code.

The only thing relative to the authoring tool is to have the ability to enter the "linking code to the compiled project" in your page's HTML.

Also, you should be upload to upload the compiled "likno-scripts" folder online.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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December 20th, 20123 domain license or unlimited?

Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Accordion Builder, Likno Web Modal Windows Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: 3 domain or unlimited license?
Support Case Month: May 2012

Hello, I'm working on a website for a company that manufactures products and was wondering if the 3 domain licenses would be sufficient. For this kind of site being that all products manufactured would have individual pages.

Reply From: Likno Customer Support

Hello,

First, thank you for your interest in our Likno products.

Many pages on one website is not a problem, you can have the 3-domain license.

But if you need to have many websites, then you need the unlimited. The unlimited license also gives you extra designs.

I hope this was clear.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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