Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Scroll bars
Support Case Month: October 2012

Hi Kostas, do you remember me, you helped me set up modal windows.I have a question, I just upgraded my pc to Windows 8 and when I click to open the windows that show up with scroll bars on right and button, it does not do that in W7, is there or will there be a fix for this?Thank you again,Raffi

Related URL: http://www.turcobrosjewelers.com/v-1.0/pages/jewelry-categories/engagement-rings/engagement-rings-pg-001.html

Reply From: Likno Customer Support

Hello,

The behavior of your modal is very weird. When I try it locally or on our own server, there is no scrollbar! But when I view it in your site, I do see a toolbar.

Can you please try setting the scrollbar to be always hidden? This should fix the problem.

body main css

Please add “overflow: hidden;” in the body main CSS to see if this corrects things.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

I also noticed that you have a separate page for each image and that these pages do not have a valid DOCTYPE.

This could also be affecting IE as it required a valid DOCTYPE to function properly.

To test this, please go to one of your pages, e.g.:

http://www.turcobrosjewelers.com/v-1.0/windows/engagement-rings/page-01/image-004.html

and try changing this:

<html>

        <head>

               <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">

Into this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

    <head>

        <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">

Check now if loading this specific ring-page has a scrollbar like the rest.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Modal Window
Support Case Month: March 2012

Just want to know how I can tell a modal window to NOT have a slider.

Reply From: Likno Customer Support

Dear Bill,

The slider appears because there is more content than in the preview:

scroll bar modal window

Is this something that is automatically added by your server or something?

In any case, the way to force the scrollbar to be hidden, is to add the following value in the Body CSS:

overflow: hidden;

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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October 22nd, 2012LWTT: Tooltip overflow content

Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Roy
Initial Email Subject: Need help in ToolTip!
Support Case Month: April 2012

Dear Kostas

Please take a look at the screen shot & build attached.

I am using the an image as the tooltip target Any suggestion how to contain the spill over of the text.

Roy

Reply From: Likno Customer Support

Dear Roy,

This happens because you have given a fixed size to the tooltip and the content does not fit.

The solution depends on how you want to handle this.

If you want the tooltip to produce a scrollbar, then you need to go to the Tooltip CSS and add:

overflow: auto;

If you want to just hide the extra text, you can add this instead:

overflow: hidden;

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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