January 19th, 2013LWMW: Modal window opens within another window
Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.
Initial Email From: Bill
Initial Email Subject: Testing my new server
Support Case Month: June 2012
I am testing my new environment. I noticed the modal windows are not opening on top but within a window. Is there a reason why?
It opens inside:
At my original site it look like:
Reply From: Likno Customer Support
The modal library will always try to break out of frames and cover the whole page. However this is not always possible due to security restrictions of each browser.
My guess is that the pages you are loading are not all from the same domain (e.g. your page is on “18.104.22.168” but the page you call in the tab is coming from “foxmls”).
If this is the case, then it would be a “security breach” for the browser to allow the modal to alter the parent page in any way (e.g. cover it with the overlay).
Please make sure that all the pages are coming from the exact same domain.
Likno Customer Support
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