Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Accordion text oversize on I-pods
Support Case Month: May 2012

Again, kudos on a fine product and excellent service!

I thought I'd let you know that when I view our accordion menu on an I-pod, the text in the header becomes larger forcing the menu to become longer vertically and blocking the area below it (see attachment).

If you do happen to have a fix for this, please let me know - thanks



Reply From: Likno Customer Support

Dear Rich,

I guess that this is due to the way iPod renders the fonts…

You can easily avoid the problem if you choose to “have the accordion as “embedded” instead of “floating”.

This way, if for some reason the accordion is bigger than you anticipated it will just “push” the rest of the content a bit lower instead of hiding it.

accordion embedded in page instead of floating

Finally, I noticed that you have not closed the positioning element:

position element not closed

I remember you also did this with AllWebMenus some time ago. Please remember to close all the elements in your page:

<div id="accordion">&nbsp;</div>

Best Regards,
Aris Filokostas
Likno Customer Support
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rich

If there was a medal of honor for support, you guys would earn it - thanks!