Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Web Tab Builder z-index
Support Case Month: July 2012

Hi,
when I insert a webtab with PDF inside an html page, it covers all the drop down menus which were not build in allwebmenus program. How do I change the settings so the webtab with PDF goes behind everything. I know I can change z-index on allwebmenus settings, but how do i change it with webtab builder? or how do i get around this issue?

Reply From: Likno Customer Support

Hello,

I am afraid that what you are asking for is not possible. The reason is that the PDF files are using a special Adobe PDF plugin to show in the browser, and this plugin fully takes over the specific browser part and always appears on top.

This is not related to our programs, nor can it be resolved using AllWebMenus or any other application. If you simply add an iFrame in your page with its src pointing to a pdf file you can test this for yourself. The same applies for Word or Excel documents (and others) that use similar plugins to display within a browser.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Button Maker, abstracted and stripped of all user’s private info.


Initial Email From:
Tammy
Initial Email Subject: Button Maker Manual 
Support Case Month: May 2012

Hi - just wondering if you could send me the link to where the manual for the button maker is located.  I can't seem to locate it 🙁

Also, do you have an article on how to create your own custom menu buttons?  Or using the Button Maker and integrating it with the Menus?

Thank you!

Tammy

Related URL: http://www.discountsalsashoes.com

Reply From: Likno Customer Support

Hello Tammy,

Here is the manual:

http://www.likno.com/downldd/Likno_Web_Button_Maker_Manual.pdf

We do not have such an article, just use the button maker options and you will create many designs. You may also use the "button factory" feature of the application to get many suggestions.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Buddy
Initial Email Subject: Modal Window in Email
Support Case Month: August 2012

Hi Kostas, I'm sure this is a dumb question but is there a way to use the modal window in an email? I email a newsletter once a month and would like to use in it if possible.

thanks,

Buddy

Reply From: Likno Customer Support

Dear Buddy,

I am afraid that this is not possible as most (if not all) email clients will not allow any JavaScript to run.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Buddy

can you put one in a pdf document?

thanks,

Buddy

Reply From: Likno Customer Support

I am afraid not. You can only use them in websites.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Preller
Initial Email Subject: Menu with iframe on same page
Support Case Month: March 2012

I am placing a menu on the same page with an iframe. But can't get
anything to display in that Iframe when the Iframe is specified as the
link target. When changing the link target to _top for example it does
work.
Can you please assist.

Reply From: Likno Customer Support

Hello,
Did you use the correct iframe name? Can you please send me the menu
project (using "File -> Export -> To ZIP"), along with the page URL so
that I can check what you did?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Preller

Support
Will send and URL info.
What I did not mention is that I use frames pages.
There isn't a lookup button next to iframe so I can locate the frameset.
Maybe this is my problem.
Preller

Reply From: Likno Customer Support

Dear Preller,
When you want the target to be an iFrame (or frame) then you need to add
the name of this (i)frame in the target field.
If you send me the project and the URL as I asked, I will be able to
tell you if you declared the iFrame name correctly.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Likno Customer Support

Dear Preller,
It seems that the problem is caused by the embedded frames. Can you please try setting the full frame path to see if this works?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Preller

Support
I tried the display other media in the iframe on the main page:
When displaying in the iframe from the main page all displays work well apart from when I display:
1.  A pdf file
  or
2. a video file embedded in html
then the sub menu dissapear behind.
I read in the help that I must add wmode transparent. The example is for flash objects. I don't know where to put the code for:
1.  a pdf file and
2. Windows media player
can you please assist.
3. When trying to display a video from the contents page (left) menu then it does not display the video in the iframe on the main page.
I actually display a HTML page with a video embedded. It is however possible to display a HTML page with text only.
Can you please assist.
Please keep same directory structure for video file to work.
websites
       Iframe_Test_Site
            ...
Preller

Reply From: Likno Customer Support

Dear Preller,

I am afraid that the “wmode” parameter will not work for PDFs or Media Player files. This parameter works with flash (and other) applets.

Unfortunately plugins for PDF, Media Player, Office documents etc do not work like this. They completely “take over” the part of the browser where they appear and there is nothing anyone can do to make them appear behind other page elements. The only solution would be to have a horizontal submenu, or in some other way avoid the submenu from overlapping with the iframe space.

Regarding the video from the left menu, I checked the online compiled file and noticed that you made an error in the target path. Instead of “main.I1” you used “main:I1”. Please correct this in order to fix the problem.

code error

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: iframes not working any more using Firefox
Support Case Month: October 2012

I just upgraded to latest AllWebMenus hoping that would resolve my issue, but it did not.

iframes display fine using IE (IE8), and they used to work fine in Firefox.

Using Firefox, the target now displays in its own application window instead of the iframe.

I recompiled the menu after upgrading and uploaded to my site, the related .js file. Also the new files from awmdata folder.

Further testing showed that it has to do with Addins.

Now pdf files display properly in the iframe, as do html files, but still, .doc files open using MSWord In a separate window.

I’m still looking for a errant plugin for Office

Thanks,

David

Related URL: http://tbsmahopac.org/formdownloads.htm

Reply From: Likno Customer Support

Hello,

Could you please send us some more information regarding this issue? Did you find out which Add-in specifically is causing this?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: David

Sorry for the lack of detail…

I’m using Firefox 16.0.1.

Pdf files now DO display properly; needed to re-enable the Adobe Acrobat plugin.

So, now the only targets that do not display inside the iframe are MS Office documents (Word/Excel). They open in Word and Excel.

I use Office 2003.

I DO have the MS Office 2003 11.0.8161.0 Plugin enabled.

Also, 2007 MS Office System 12.0.4518.1014 Plugin is enabled

JAVA is up to date 10.7.2.11

Thanks,

David

Reply From: Likno Customer Support

Dear David,

This is definitely related to your office addins. If the menu opens the documents in Word, then even plain page links will do the same thing.

You have to look at your office options to change this.

I am afraid I do not know the details of how this works in order to guide you.

Regards,
Kostas
Likno Customer Support
www.likno.com
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