Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Pat
Initial Email Subject: Cursor showing up on top image 
Support Case Month: December 2012

Not real sure how to explain this, but how do you keep the cursor (hand) from appearing on the top image. For instance on the URL I included, I want the cursor to appear on the image HOME, TESTIMONIALS, and CONTACT US, but I don't want it to appear on the image ABOUT US and SERVICES, but do want it to appear on the drop down menus below the image ABOUT US and SERVICES.
Right now it appears on ABOUT US and SERVICES, but if you tired clicking on those 2 images, it doesn't do anything.
I just want the drop downs to have the cursor appear.
Of course the cursor would show up on HOME, TESTIMONIALS, and CONTACT US, because it needs to there.
Hope that makes sense. Is this even possible?
Thanks, Pat

Reply From: Likno Customer Support

Hello Pat,

Don't you have the "Cursor" property set to "Auto"?

menu cursor property

If yes, then this will be done automatically, provided that you have no "Link" value on these 2 items.

Here is the "QUICK HELP" content for the "Cursor" property:

Specifies a different cursor to be shown when the mouse passes over the Item. The "Auto" value displays a "hand" cursor when any of the following properties are not blank (have a value) on their Mouse Click state: <Link>, <Javascript Command>, <Open Modal Window>.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Pat

Got it, yep …I didn’t have it set correctly.

Thanks so much for your help Smile

Later, Pat…

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Larry
Initial Email Subject: IE8 error
Support Case Month: July 2012

I just updated to 5.3 Build #888.

I re-compiled and uploaded. 

The new menu works with Firefox, Chrome, Safari.  I get this
error with IE8:
*************************************************************
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019)

Timestamp: Tue, 10 Jul 2012 14:50:09 UTC

Message: Object doesn't support this property or method
Line: 10
Char: 56961
Code: 0
URI: {URL REMOVED}

Message: Object doesn't support this property or method
Line: 10
Char: 56961
Code: 0
URI: {URL REMOVED}

*********************************************************************

Help?

Larry

Reply From: Likno Customer Support

Hello,

It seems that your page has multiple positioning elements with the same ID:

multiple positioning elements in a page

This is actually considered invalid HTML and although most browsers can ignore it (by keeping only the first occurrence) the infamous Internet Explorer just gives out an error and does not work at all…

Please make sure that you only have a single positioning element in your page.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Larry

That did the trick!

Thanks!

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Karen
Initial Email Subject: Menu over contact box
Support Case Month: August 2012

Hi Kostas,

You had asked for a live link to show you what I mean about the Menu going OVER the contact box or Download Box.

Please click on this link. I hope this will help. (Any image in the Gallery section would work)... Then click on the yellow Download Button - and you will "see" what I mean:

http://studio.fodphotosite.com/media.details.php?mediaID=NDE1YzMwMTUyM

The Menu goes over the box which is fairly high on the page. How do I get the menu behind this box, but still visible as the main navigation?

Hope this makes sense and thank you so much for all the help and your good works.

Best regards,
Karen

Related URL: http://studio.fodphotosite.com

Reply From: Likno Customer Support

Hello Karen,

It appears that you need to set the "Z-Index" property to a value lower than the "z-index" used by the modal window. I believe that the z-index of the modal window script is set to "999" and the menu is "1002" (but I am not sure if these are your actual values). If that is the case, then please lower the "Z-Index" property value to "900" (for example) and it should work. This property is found inside the "Global Properties" of the Main Menu.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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An important feature of the AllWebMenus PRO menu creator is that you can add full HTML code into its items, allowing you to create even more fancy-looking, complex and sophisticated menus!

In order to have an item that contains full HTML code, you have to follow the instructions below:

  1. Go to the "Menu Editor" of your AllWebMenus Pro application and choose the desired "Main Item".
  2. In the window "Item Properties", click on the "Text (Text Only)" property.
  3. In the window that will pop up, click the "HTML-Full Mode" option and write the full HTML code in the text are of this window.

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These are the new features and fixes introduced in version 5.1.752 of AllWebMenus Web Menu Maker (released on October 6th, 2008):

- The <Item Text Font> property has been enhanced. You can now add and use custom font groups on your projects.

allwebmenus menu item text font

- Fixed an issue with the <Appears - Where> property on old .awm projects (in some cases it could read a wrong value for this property).

- Fixed an issue on Gecko-related browsers, where in some cases the <Item Border> property caused the border to appear outside its submenu group.

- New version 2.0.6 of the Server-Side Menus API released. The following additional properties are now fully supported by the API:

GROUP PROPERTIES:
Appears How
Aligns With
Horizontal Widen group
Left margin of Horizontal Widen group
Right margin of Horizontal Widen group

ITEM PROPERTIES:
Has Separator

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