December 23rd, 2012AWM: Some Presale Questions

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Peter
Initial Email Subject: AllWebMenusPro Presales Questions
Support Case Month: March 2012

1 - the demos has themes and looks like the Pro comes with many  - are the ones that come with the ones you see in the trial version? It says you can buy other theme packs - are those just over and above what the trial shows or are some in the trial needed to be purchased?

2 - same Q above goes for sliders, there are many in the Pro trial, are the ones in the trial delivered with the Pro purchase, or do you need to buy them separate? If the pro version comes with same as shown in trial I suspect that would be sufficient for me.

3 - I am a bit confused how the menus created actually show up in web pages? are there several options? I couldn’t find out exactly what links would be required. In the past we generated a menu structure then copied it to every page, which was ok but we've got tons of pages thousands and changing one thing was an effort.

Thank you,

Peter

Reply From: Likno Customer Support

Hello Peter,

First, thank you for your interest in our Likno products.

1. All Themes/Examples that are inside the TRIAL are available to you for FREE after you purchase. The additional ones (that you can purchase) are not inside the TRIAL, so now you know which ones you get for free and which not.  Here you will find all paid ADDITIONAL ones: http://www.likno.com/awmthemes.php

2. Same answer, the ones that are inside the TRIAL you also get them for FREE after you purchase (note: do not forget to also check the "Sliding Menu Add-in" when purchasing, otherwise this feature will not be enabled):

Sliding Menu Add-in

3. You have plenty of options with AllWebMenus. The default option is what you actually need. You just compile the project, which creates a "menu.js" file along with the "awmdata" folder (menu libraries and images), you upload these online and you only need to LINK the menu.js file to the tons of pages where you want this menu to be inserted (if you use a template then this is easy, you just add the "menu-linking" code inside the template and you are done). The advantage of this methodology is that when you make changes to the menu you only need to recompile the "menu.js" and upload it online (along with the "awmdata" folder if updated libraries exist), you will not need to re-edit your tons of pages.

I hope I explained well what you needed to know.

Thank you.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Ivy
Initial Email Subject: menu question
Support Case Month: December 2012

Hi,

I have two questions.  I downloaded AllWebMenus Pro.  It came with a bunch of premade menu templates.  If I just buy the unlimited websites license, do I still keep those templates? 

Also, if I can’t get the software to work with my website, is there any way to get my money back within 30 days?

Thanks!
Ivy

Reply From: Likno Customer Support

Hello Ivy,

First, thank you for your interest in our Likno products.

1. I assume that you downloaded AllWebMenus from here?  http://www.likno.com/download.html

2. Which "premade menu templates" do you refer to? You refer to these?

menu themes and examples

3. Yes, you can have your money back within 30 days. We are here to help however if you encounter any problems.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ivy

1. Yes, I downloaded from the link you mentioned.

2. Yes, to those templates you show in the image.  Do I get those, or do I have to buy all those extra templates?

Thanks a bunch for answering questions!
Ivy

Reply From: Likno Customer Support

Dear Ivy,

Yes, these templates are all included with your purchase of AllWebMenus Pro.

As a matter of fact, once you purchase you even get one more Theme Pack for free from your User Area account.

If you want even more Themes or Templates, then you can purchase them, again from the User Area.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: presales questions
Support Case Month: May 2012

Is this menu compatible with Safari, iPhone and iPad?

Reply From: Likno Customer Support

Hello Mike,

First, thank you for your interest in our Likno products.

The answer is YES. All our menus are cross-browser and cross-plarform, so Safari, iPhone and iPad are also supported.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

Thank you. I tested out an older version (5.1) and it didn’t work on Safari, iPhone or iPad?

Regards,

Mike

Reply From: Likno Customer Support

Hello Mike,

Indeed, this was a very old version, we are now in 5.3, see what's new here:

http://www.likno.com/whatsnew.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

Is this program a one time payment or is it yearly?

Regards,

Mike

Reply From: Likno Customer Support

Dear Mike,

The application is a "one-time payment" in the sense that you can use the version you purchased forever. Along with the purchase you get one year of free updates, so you can actually forever use any version released within this year. If however you want to get newer versions after this, then you need to extend your Update Plan. This is much cheaper than purchasing a new license, as the price is {PRICE REMOVED} for one year. Moreover, you get extra discounts if you extend before your Update Plan is expired, or if you extend for more years, so for example you can get 3 years for {PRICE REMOVED}(about {PRICE REMOVED} per year).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Lars
Initial Email Subject: pre-sale question
Support Case Month: September 2012

Hi,

I have done some tests with Allwebmenu5 and am planning to purchase it.

One question before that:

   Is it possible to show a menu with one menu choice already in selected state ?

   I want to show which button was pressed to take us to this page.

Regards,

Lars

Reply From: Likno Customer Support

Hello Lars,

First, thank you for your interest in our Likno products.

Sure, this is a feature that we support with many options:

menu item highlight settings

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Terry
Initial Email Subject: Confused about product offer
Support Case Month: July 2012

Hi,

I'm finally getting around to upgrading my AllWebMenus Pro, but I'm confused about what's actually contained in the product.  From the purchase/upgrade page, it looks like floating / sliding / drop-down menus, etc., are all optional and an additional cost beyond the basic product.

Does this mean that the program doesn't have the ability to create any of these types of menus without purchasing the add-ons?  I tried to find a specific list of what's included in the base program, but couldn't figure it out.

Thanks for any help with this...

Terry

Reply From: Likno Customer Support

Dear Terry,

Actually there are only two paid Add-ins currently, the “Advanced Floating Menu” Add-in and the “Sliding Menu” Add-in.

All the basic menus (horizontal & vertical) are included in the basic package without any extra cost. You only need to pay extra (to purchase the Add-in) if you want to create a Sliding Menu, or an Advanced Floating Menu (note that “Constant Floating Menus” are also included in the basic package for free).

If you want to see in more detail what the specific Add-ins offer you, have a look at their pages:

http://www.likno.com/addins/floating-menu.php

http://www.likno.com/addins/sliding-menu.php

Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Terry

Thanks for the quick reply and explanation, Kostas, appreciate it...
Terry

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