Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Donald
Initial Email Subject: Issues with AllWebMenus 5.3 Build 888
Support Case Month: April 2012
I have been trying your trial version of AllWebMenus and have created a horizontal menu I really like. So, I purchased the program tonight. Since I could not actually compile the menu this is the first I was able to view the menu in an actual web page. My menu buttons have rounded corners. In IE9 all corners are square. In FireFox, Chrome and Opera the corners are round except for any menu button that has a sub menu. According to the program the radius should work in any of those browsers. Why doesn't it work?
Also, I want the menus to expand across an area of my web page. If I select Menubar in the Style Editor the menu starts in the right spot on the web page but expands all the way to the right edge of the browser rather that ending at the edge of the web page. If I don't select Menu bar then the menu does not extend to the right edge of the web page (that is expected). Is there something I am missing or is this the only way this menu will work?
I have included a link above to my web page on the Internet. For some reason the picture have stopped displaying, but you can see the menus OK. I checked this page with all browsers mentioned and I see the same issues there as I see locally.
I appreciate any advice and information you can give me.
Regards,
Donald
Reply From: Likno Customer Support
Dear Donald,
The problem with IE9 is that your page does not have a valid DOCTYPE. When a web-page does not have a valid DOCTYPE, then IE (any version) is treating it by default in compatibility mode for IE5.5! hence no CSS3 support and no rounded borders. To correct this, please change the first line in your page from:
<html>
To:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
Regarding the items that have submenus, this is not something that should happen, and maybe it is due to some option in your project. Can you please export and send me your project (using the menu “File -> Export -> To ZIP”) so that I can further investigate this?
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter
Tags: borders, browser, chrome, css menu, display, doctype, drop-down menu, expand, FireFox, IE9, javascript menu, jquery, Menu, menu bar, Opera, radius, sliding menu, style+, submenu, website
Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.
Initial Email From: Roy
Initial Email Subject: Missing Tip
Support Case Month: April 2012
Dear Kostas
I can’t see the tip of Tooltip_2005 even though I indicated as W:20px H:20px
Please see the build & screenshot attached.
Roy
Reply From: Likno Customer Support
Dear Roy,
I have just uploaded a new (silent) release (build 210.3) which has several fixes including the “tip”.
One interesting addition (as opposed to fixes) is that it now allows the border width to be independent from the border radius.
Please download it and let me know if you find any other problems:
http://www.likno.com/jquery-tooltips/download.php
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter
Tags: border, html, jquery, radius, tip, tooltip, website, width
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Support Case Month: April 2012
Initial Email Subject: Issues with AllWebMenus 5.3 Build 888
I have been trying your trial version of AllWebMenus and have created a horizontal menu I really like.
So, I purchased the program tonight.
Since I could not actually compile the menu this is the first I was able to view the menu in an actual web page. My menu buttons have rounded corners. In IE9 all corners are square. In FireFox, Chrome and Opera the corners are round except for any menu button that has a sub menu. According to the program the radius should work in any of those browsers. Why doesn't it work?
Also, I want the menus to expand across an area of my web page. If I select Menubar in the Style Editor the menu starts in the right spot on the web page but expands all the way to the right edge of the browser rather that ending at the edge of the web page. If I don't select Menubar then the menu does not extend to the right edge of the web page (that is expected). Is there something I am missing or is this the only way this menu will work?
I have included a link above to my web page on the Internet. For some reason the picture have stopped displaying, but you can see the menus OK. I checked this page with all browsers mentioned and I see the same issues there as I see locally.
I appreciate any advice and information you can give me.
Regards,
Donald
Dear Donald,
The problem with IE9 is that your page does not have a valid DOCTYPE. When a web-page does not have a valid DOCTYPE, then IE (any version) is treating it by default in compatibility mode for IE5.5!
Hence no CSS3 support on your CSS menus (or javascript menus) and no rounded corners. To correct this, please change the first line in your page from:
<html>
To:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
Regarding the items that have submenus, this is not something that should happen, and maybe it is due to some option in your project. Can you please export and send me your project (using the menu “File -> Export -> To ZIP”) so that I can further investigate this?
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!
Tags: buttons, chrome, css menu, CSS3, doctype, expand, FireFox, IE, IE9, javascript menu, Menu, menubar, Opera, radius, rounded corners, web page
