Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Ravi
Initial Email Subject: Menu Issue!
Support Case Month: July 2012

Hello,

My name is Ravi. We bought the Likno Allwebmenus Software and it works excellent. I have created some menus for our website. In the following page http://acenseo.com/our%20partners.asp there is a menu with the list of partners. Initially, while creating the menu I have linked each tab to its respective partner page like Back to Partners work. But instead of redirecting to other pages the menu is prompting for a selection from the sub-menu. Is there any way it can actually redirect to the partners page and show the sub-menu for selection?

Please find the attached source file. Hope it helps.

Thanks in advance.

With Kind Regards,

Ravi

Reply From: Likno Customer Support

Dear Ravi,

I checked your site and saw the sliding menu. I assume that this is what you are talking about.

Please look for the following option and make sure that it is not checked:

menu link value settings

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ravi

Dear Kostas,

The links are working now but the sub-menu is not showing up. Is there any way both can happen at the same time?

With Regards,

Ravi

Reply From: Likno Customer Support

Dear Ravi,

Do you not see the submenus opening at all? Can you also try checking the “Remember the menu state” checkbox? 

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Ravi

That works now. Thanks again.

Cheers