Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Alexandros
Email Subject: Cannot display my scrolling menu
Support Case Month: February 2013

I added the lines to the header file and loaded the files to the root of the site.

Nothing. Please can you help?

Thank you.

P.S: The template is responsive.

Reply From: Likno Customer Support

Hello again,

It seems the problem is that you split the Linking Code in two parts. You left two lines within <head> and the third in <body>.

Please move all the Linking Code in <body> as it should be and the menu will work.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Bruce
Initial Email Subject: Wrong filename
Support Case Month: November 2012

I am trying to upload my first menu to my wordpress site.  I keep getting the error that I am uploading the incorrect filename.  I have version 1.1.14 of the plugin, I am being asked for awmmenu1.zip but the generated file is awmmenu.zip.

I looked this up in the knowledge base but it said that the fix was to use version 1,1,14 of the plugin which I already have.

Do I just rename the file or what?

Bruce

Reply From: Likno Customer Support

Hello Bruce,

Just make sure that the menu name that you have online (you can edit this name yourself) is the same with the "Compiled Menu Name" of your project.

Read the following information on the interface:

compiled menu name property

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows,  abstracted and stripped of all user’s private info.


Initial Email From:
Ajaz
Initial Email Subject: Web Modal Windows question 
Support Case Month: December 2012

Dear Sir,

I need to add a popup window when the users exit the site, kindly advise me how to do that.

Kind regards.

Ajaz

Reply From: Likno Customer Support

Hello Mohammad,

Unfortunately, I am afraid that there is no such option for showing a modal window when the user exits the site.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ajaz

Thanks.

Regards

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: mac version
Support Case Month: July 2012

Hi,

I have used allwebmenus for some time (I see my update expired in May). However, I have recently purchased a Mac, and would like to continue to use your menu for my dreamweaver site.  Can you tell me what my best option is?

Thanks

Reply From: Likno Customer Support

Hello,

Thank you for your email.

Unfortunately the installation file is available only for Windows.

However, our MAC customers use third-party software for emulation, without any problems reported so far.

Here are all your options to run Windows applications on an Intel-powered Mac:

http://www.macwindows.com/winintelmac.html#2a

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thanks

I don't want to have to buy another program just to run a menu though.

Reply From: Likno Customer Support

The VirtualBox application is a free open-source application that does the work just fine.

You can get it here:

https://www.virtualbox.org/wiki/Downloads

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: menu won't display on blogger site
Support Case Month: December 2012

We were able to successfully set up a working menu on our third party server, where the js and image files are hosted: example.com

We then recompiled and re-linked the files for site.com and pasted the menu code, with absolute paths for the js files, on a new page: site.com/p/blog-page.html

The menu however does not display on the site.com site.

Do the JS files need to be compiled for example.com or site.com?

Thank you for your help!

Reply From: Likno Customer Support

Hello,

In order for this to work, your tree files must be compiled for the domain in which the tree will be shown (not the domain in which the compiled files reside).

I noticed that you used the following ID:

id="Sparkys Answers Blogger Menu"

I believe that spaces are not accepted in IDs and that this is the reason your tree menu does not show. Please try correcting this and let me know if it fixed the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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