Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Au
Initial Email Subject: Inquiry about Web Tab Builders
Support Case Month: June 2013

Hi,

I would like to find out more about your Web Tab Builders. I was wondering whether it can cross-over with my existing software of XSitepro for the web build-up. Do I get any technical support for it?

Hope to get your revert soon.

Thanks and regards,
Au

Reply From: Likno Customer Support

Hello Au,

You can find a lot of information about Likno Web Tabs Builder in this page: http://www.likno.com/jquery-tabs/index.php

You have 3 choices of populating your web tabs (inside the project, through DIVs or through UL/LI elements). You could use DIVs or UL/LI structure to populate the tabs inside your XSitepro pages and add a JavaScript script in the pages you want the tabs to appear. As long as you can do those 2 steps then you can have the web tabs in your XSitepro pages.

Thank you.

Kind Regards,
Aggelos
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Au

Hi everybody,
Thanks for the explanation. However, I still have doubt because I can't find much example and support from the website. Hence, I'm not so expert in HTML and CSS but I need these builder to boost up my XSitepro as it is very useful.
If I have at least 20 pages which need this tab builder, does this mean I have to upload it 20 times?
Kindly advice
Thanks and regards,
Au

Reply From: Likno Customer Support

Hello Au,

You can have as many pages as you want, the only steps you need to follow are:

Step1 : Use Likno Web Tabs Builder to create and stylize your web tabs. Choose the population method and the positioning method.

Step 2: Insert to the pages you have the linking code, the population code and positioning code.

Step 3: Upload the 2 folders of your project in your server.

Note: If you use a template then you only need to insert the linking code, population code and positioning code in your template once and not in every page.

You don't need to be an expert in HTML or CSS in order to do that, as the application creates any code you need.

Please see the manual for more help http://www.likno.com/downldd/Likno_Web_Tabs_Builder_Manual.pdf or see the Help in the application and let me know if you need more explanations.

Kind Regards,
Aggelos
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: how to unlink accordion project code in non-editable region?
Support Case Month: April 2012

I use Dreamweaver with a master template. You inserted the code for my accordion project immediately following the body tag in a NON-EDITABLE portion of my index.htm file. I changed the name of the project, recompiled and relinked it to the index.htm file. now i cannot remove the older project code because it is NON-EDITABLE. there is not "unlink" button. So, if i edit the index.htm file with a text editor to remove that older code of yours, what else must i remove?

Reply From: Likno Customer Support

Hello,

The Linking Code should look like this:

<!-- ******** BEGIN LIKNO WEB ACCORDION CODE FOR likno_accordion_project ******** -->
<script type="text/javascript">var lwacLinkedBy="LiknoWebAccordion [1]",lwacName="likno_accordion_project",lwacBN="230";</script><script charset="UTF-8" src="likno-scripts/likno_accordion_project.js" type="text/javascript"></script>
<!-- ******** END LIKNO WEB ACCORDION CODE FOR likno_accordion_project ******** -->

In the highlighted text your linking code should have the old project name that you don't want any more. So, delete the above lines of code. Also, you might want to delete from your server the old .js file and the old accordion subfolder so you won't have extra files you don't actually need.

Thank you!

Regards, 
Aggelos Tsakonas 
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Brent
Initial Email Subject: Cannot get menu to show
Support Case Month: July 2013

Hi Guys,

Please would you have a look at this menu project file and the DreamWeaver template page and let me know why this menu is not showing?

I have included the Dreamweaver template page in the zipped project file.

Much Appreciated

Brent

Reply From: Likno Customer Support

Hello Brent,

The problem is the menu positioning. You have set the menu to be positioned relative to an element that has the class="drcammenu" but in your template you have no such element. Instead, you have an element with this name but on ID. (as seen in screenshots below).

menu position relative to an element class

menu positioning element

Please, change the positioning of your menu to be relative to this element but ID instead of a class. Recompile it and it will be fine.

menu position relative to an element ID

Let me know if you need any more help.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Tabs Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Element under body but not needed Tabs
Support Case Month: May 2013

We have code like

<script type="text/javascript">var lwtbLinkedBy="LiknoWebTabs [1]",lwtbName="cpromos_banner_tabs1",lwtbBN="212";</script><script charset="UTF-8" src="http://www.mainurl.eu/assets/jq-plugins/animation/banner/js/cpromos_banner_tabs1.js" type="text/javascript"></script>

If I do not need Tabs scroll in one moment, is there possibility to display NONE as I need code to be placed at the top under body but tabs will not be published. Is this possible as jQuery shows an error when code is placed but tabs are not invoked.

Sometimes code is needed at the top but Tabs will not be published and in the example jQuery should be 100% without an error which shows when Tabs are not there but code is placed.

Issue is with templates because separate template should be created when code is there OR NOT at the top but tabs are published OR not.

Reply From: Likno Customer Support

Currently there is no option to show or hide the scroller, but I guess you could use the following custom code:

lQuery(".cpromos_banner_scroller1_container").hide();

lQuery(".cpromos_banner_scroller1_container").show();

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Tracy
Initial Email Subject: Unable to install allwebmenus-wordpress-menu-plugin
Support Case Month: April 2013

Hello...love the program, but am having a major issue.  I have attempted to install allwebmenus-wordpress-menu-plugin a couple of dozen times, both through the wp-admin and manually via ftp.  Either way I do it, I get the following ERROR messages:

Warning: chmod() [function.chmod]: Operation not permitted in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php on line 16
Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: Cannot modify header information - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-includes/pluggable.php on line 876

Clearly, I am unable to activate this plugin.  I even reinstalled the latest wordpress--each time, wordpress indicated that the installation was successful.  Also, prior to installing the "allwebmenus" plugin, all my other many plugins installed without an error and functioned flawlessly.  Also, the same problem occurs if I activate a different theme to see if it was a problem with the theme itself.  While I realize that you are not WP support, I was hoping that you might have run across this problem before, or would at least be able to tell from the errors what the snag might be. Needless to say, I want to use AllWebMenus in my wordpress websites.  Thanks for any help you can give me on this....

Tracy

Reply From: Likno Customer Support

Hello,

It seems from the error messages that the plugin does not have enough permissions to work. Specifically in order for the plugin to work, it must be able to edit the “header.php” of your template and add the Linking Code.

You can try manually giving your “header.php” permissions “755” to see if this fixes the problem, or you can try giving all the plugin files (and especially the “include.php” file) full permissions.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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