Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: lost menu theme in all web menu

Initial Email From: User

I rarely update this site but now that I need to, the blueplastic-assets theme has disappeared. Can you help me with this? Thank you.

Reply From: Likno Customer Support

Hello,

The “blueplastic” theme is part of the free ThemePack that you got with your AllWebMenus purchase.

If you re-installed AllWebMenus in a new PC this would not be in the pre-installed menu themes.

Please login to your Likno User Area account and download the free ThemePack (or even better all your licensed themes) in order to access this free menu theme.

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Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

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If you are a user of AllWebMenus Pro and you have purchased a Theme Pack you need to follow some steps in order to install it and be able to use it within AllWebMenus Pro Web Menu Builder.

First of all, you need to log into your Likno User Area account and download the purchased Theme Pack; click on the link “Themes: Download / Purchase”  of the “AllWebMenus Menu Templates / Themes” section.

After you download the Theme Pack which is in a zip file, you have to extract all the files (from the zip file) into the “Theme Gallery” fodler of your AllWebMenus Pro installation. For example, if your AllWebMenus installation is located at: C:\Program File\AllWebMenus5\…. then just extract all files into the following folder: C:\Program File\AllWebMenus5\Theme Gallery. This adds the new Themes into  the “Vertical” and “Horizontal” folder of your Theme Gallery.

Note! Theme Packs 1-33 can be used from version 4.x and 5.x of AllWebMenus Pro, whereas Theme Packs 34 and 35 can be used only from version 5.x and above of AllWebMenus Pro.

Version compatibility of future released Theme Packs will be denoted on specific posts accordingly.

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