Knowledge Base support case for Likno Web Modal Windows,  abstracted and stripped of all user’s private info.


Initial Email From: Michael
Initial Email Subject: Modal appears on local PC, but not online 
Support Case Month: January 2013

I've created a modal slideshow using a provided sample project.  When testing on the local PC, the modal opens without issue.  After uploading the webpage an all related files, and then clicking the link, nothing happens.  I've used the ID of "pm1" as the trigger when click for both the image and this text "1 January 2013 | Solidworks Designed and Laser Cut". on the page.

Could you please take a look at the provided webpage to let me know where the issue is?  Thank you for your quick attention to this.

~Michael

Reply From: Likno Customer Support

Dear Michael,

It seems that you have compiled your modal windows only for “localhost”:

modal window compiled for localhost

Please make sure that you have selected “Unlimited” in the compile properties:

compile properties unlimited domain

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Michael

What a rookie mistake. I've done plenty modals and must have simply overlooked this, even though it was staring me in the face.
Thank you,
~Michael