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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From: Daniel
Initial Email Subject: Presales question
Support Case Month: July 2012

Are your products Mac compatible? I'm looking for an alternative to CSS3 Menus

Reply From: Likno Customer Support

Hello Daniel,

First, thank you for your interest in our Likno products.

Our scripts are CROSS-browser, as noted in our website too:

Just note that that application itself (the Builder, not the scripts) is a Windows application so you need to work in a Windows PC. But the scripts it produces will work in any platform.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Button Maker, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: button pack install on windows 7
Support Case Month: September 2012

Hello.  I'm trying to install a button pack on windows 7.  When i run the installpack.exe it says the program has been detected in in the following dir: "(`6w"  If i try to browse to the correct dir and click install it gives me the error invalid path.

do the button packs work on windows 7 and if they do how do i get them to install correctly?

Reply From: Likno Customer Support

Hello,

We just released a new version of Button Maker (build 162), which (amongst others) now fully supports the Button Packs in 64-bit systems.

Did you get the “invalid path” error in the installer or in the application? If you got this in the application then the new version will resolve it.

You may download it here:

http://www.likno.com/web-button-maker/download.html

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, Likno Drop-Down Menu Trees, Likno Web Accordion Builder, Likno Web Modal Windows Builder, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.

Initial Email From: Tony
Initial Email Subject: Questions from England
Support Case Month: October 2012

Hello again Likno...
You impressed me with your help when I was testing your products for my clients.
I have just downloaded & installed the following products for testing & purchasing for my own use...
1 - Likno Drop-Down Menu Trees
2 - Likno Web Accordion Builder
3 - Likno Web Modal Windows Builder
4 - Likno Web Scroller Builder
5 - Likno Web Tabs Builder
5 - Likno Web Tooltips Builder
I have been a developer since 1978 BUT my 72 year old head now makes many mistakes<g> so I would appreciate your help.
I will be using the latest version of WordPress for Windows...
A - Which of your 6 products listed can I use with a database?
B - Which of your 6 products listed can I use use with WordPress?
C - What would be my purchase price for your 6 products?
I look forward to your comments
Regards
from Tony

Reply From: Likno Customer Support

Dear Tony,

First of all, you should know that our “flagship” product which is the menu-builder, is AllWebMenus and not Likno Drop-Down Menu Trees.

This has the most plugins/addins, it can work with server-side code, with database, with just about everything.

Regarding the rest of the products, the five “builders” can all load their content from the page from either a UL/LI list or from specified DIVs. As such if you can use server-side code (PHP/ASP) to “write” the required content into your page you can then use our builders to transform it.

Regarding WordPress, all of our products can work with it, but Accordion & Tabs also have specific plugins that make the linking easier. For the rest you just need to copy-paste the Linking Code and upload your Compiled files manually.

Regarding the pricing, all the builders come in 3-Domains and Unlimited-Domains flavor, so you need to be more specific as to what you want. In any case, you can check our pricing yourself by creating your desired bundle in our purchase page:

http://www.likno.com/awmregister.php

(note: the above page assumes that you want AllWebMenus too)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From: Yves
Initial Email Subject: Question
Support Case Month: October 2012

Hallo,

since I already have domains, how can I add a Web Accordion to my CMS Website?

Looking forward to hearing from you.

Best regards

Yves

Reply From: Likno Customer Support

Hello Yves,

Our tool is independent of a CMS as long as you can edit its templates and be able to put javascripts online. What is your CMS by the way?

Also, what do you mean by saying "I got one from Switzerland"? You mean a domain for a website? OR a license of our tools? I am not sure what you mean here.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Yves

Hallo,

many thanks for your answer. I work with ZP Zeta Producer.

All my domains for example {URL REMOVED} a.s.o. are registered here in Switzerland. Therefore I bought them some time ago also by a swiss Webhoster/Provider.

Is this correct?

· Tools

· Compile for…

· Generic

· Continue for Compile

This page confuses me a little bit. I do have my IP Nr., though I don’t know how I put it into the mask? Or is this the wrong side, in order to upload the accordion to my website?

Many thanks for your great help.

Best regards

Yves

Reply From: Likno Customer Support

Hello Yves,

Since you have multiple domains, just purchase the unlimited domains license and you will not have to worry about "domains", etc.

Concerning your Builder, I assume that it allows you to add your own code inside the pages. If yes, then you need to add the linking code inside the page and/or positioning code for the accordion. Also, you need to add the "likno-scripts" folder where the compiled project will be and upload it (publish it) online.

Let me know if this is not clear. Thank you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Yves

Hello again,

that means, the purchase of unlimited Domains License has nothing to do with a registration of a new Domain (for example yves@yves.ch) through you?

As I understand, for other CMS as Joomla, I chose under Tools „Generic“. And then? To be honest, I have no idea, what I have to add to below field (as I send it to you earlier – see below this mail).

Do I get the "likno-scripts" folder, once I have bought the licence?

Pls I need some more help. Furthermore English is not my language. Do you have a video under youtube.com, where it explains, how to add the accordion to a CMS?

Will it be finally a quellcode or what is it called?

Many thanks in advance for your great help.

Kind regards

Yves

Reply From: Likno Customer Support

Hello Yves,

First, please make sure that you edit this folder to be like the following: (I see that you had changed that to "root")

It should point to the "likno-scripts" folder.

When you compile your project all your compiled files will get inside this folder that is relative to the ROOT folder that you specified here:

Just make sure that you upload everything contained in this folder online (and its subfolder), relative to the root folder of your online CMS. Then add the linking code to your page, that should point to the accordion project.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Yves

Hello,

unfortunately, I still was not able to put it online.

What do I do with the Sample Code, which appears under F4?

I’ll be very happy, once it will work : )

Hello,

what I have done so far (my layout incl. Text and pictures):

An upload via FileZilla:

Likno-scripts which includes:

Likno_accordion_lib.jscontaining.js which includes:

Jquery.js

Likno_accordion_libs.js

Likno_accordion_projects.js

Added this code to my CMS Website

What did I forget?

Reply From: Likno Customer Support

Hello,

I see from your screenshot that you have the TRIAL version and you can only compile for “localhost”.

This means that your accordions will only show locally and not when you upload them into your site.

If you want you can send me the URL of your online page and I can confirm this.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Yves

Thanks

It should appear here:

{URL REMOVED}

What do I have to do the next time?

Reply From: Likno Customer Support

Hello again,

I am afraid that you can only see it online *after* you purchase and activate the application.

With the TRIAL version you cannot see it online.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Yves

Why do I get this msg?
I don’t understand!

Likno Web Accordion Builder
Allocation Error

An error was detected while trying to allocate.
spital-webdesign.ch domain is already allocated through another license of yours.
There is no reason to allocate the same domain to another license.

Reply From: Likno Customer Support

Hello,

We had put the domain ourselves so that you do not lose time, this is why you got this message.

All is OK with your domain, so now this is what you should do:

1. Get a NEW Activation Code from your User Area and enter it again inside the application, so that the DOMAIN is updates inside the application

2. RE-compile and RE-upload all compiled files online

3. Do not forger to enter the positioning ID inside an element of your CMS (see the sample code):

                If you are not sure how to do this, you may also choose to replace an image that you add somewhere inside your page, by choosing this option instead:

Don't forget to choose the proper domain when you re-compile your projects. It should appear in the "domains" list of project properties.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: James
Initial Email Subject: Menus other than the one in index.html don't show up
Support Case Month: August 2012

C:\\Webs\\WEB_BOT\\content\\BONDS\\ADB\\ADB1.html

or on the web at

{URL REMOVED}

The menus work fine when I preview in MS Expression, but after published the index.html works fine but all of the other menus (which are the same) don't work on all the different pages. Please advise at you earliest convenience. Thanks, James

Related URL: http://www.bondsonlinetexas.com

Reply From: Likno Customer Support

Hello,

I checked both your index and the ADB1 page, and I do not see the menu in either of them!

The reason is that the compiled menu file does not exist in the URL where they point to. This is what I get when I try to view the online menu file:

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: James

I tried to open the same using this link - {URL REMOVED}   it tries to open

It attempts to open it.  This is the source code for the index.html page: 

{SOURCE CODE REMOVED}

Reply From: Likno Customer Support

If you see the Linking Code it points to a different location:

src="../../WEB_BOT/BOTmenu.js"

Did you add the Linking Code manually or was it added by the application? Also, are you using the Expression Web plugin? And which version of Expression Web are you using?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: James

I am using version 4.

I used a template to build the website and the menu was automatically placed in each page?

C:\Webs\WEB_BOT\BOTmenu.js       this is the location of file on my computer

{URL REMOVED} is this the location it should point to

Reply From: Likno Customer Support

Then I guess that you just used the wrong Root Folder path in AllWebMenus. Did you use “C:\Webs\WEB_BOT” (correct) or “C:\Webs” (wrong)?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: James

I got it!!!!!   Thanks!!!!!   james