Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Rich
Initial Email Subject: menu width
Support Case Month: March 2013

Hi
On this page {URL REMOVED} I have a yellow, horizontal menu at the top. It used to match the width of the red jpg. banner above it, but now the menu appears too wide. Can you tell me what I'm doing wrong?

Rich

Reply From: Likno Customer Support

Dear Rich,

I checked your menu and it is indeed very wide in all browsers.

This happens because you have set the menu items to be uniform so they all take the width of the largest one (“Reader’s Forum”):

uniform menu items

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rich

You continue to be the finest support on the planet - thanks!

Rich

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Andy
Initial Email Subject: Menu width
Support Case Month: March 2013

Dear Costas,

My Menu is often too large (width too big), so that users have to scroll left in order to see all menu points.

What can I do to fix it.

I seriously searched in FAQ and Help but could not find solution.

Best regards,
Andy

Reply From: Likno Customer Support

Hello Andy,

Please check this property, maybe you can decrease it a little?

menu item minimum size

If this does not work then it may be something else, just export the project (File->Export as Zip) and send it to us.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: AllWebMenus too wide in IE
Support Case Month: June 2012

I prefer to use Firefox but some visitors use IE. I just noticed that my menus are MUCH TOO WIDE in IE but they are fine in Firefox, Safari, Opera. I tried recompiling the menus but no luck. Before pulling my hair out, I thought I would ask you what the problem might be. Any thoughts?

Related URL: http://www.catskillhiker.net

Reply From: Likno Customer Support

Hello,

I checked your page and saw the problem. I created a local test-page from your own page, and noticed that the problem is only visible when you do not have a valid DOCTYPE in your page.

When you do not have a valid DOCTYPE in your page, then IE automatically falls into “quirks mode”, which is essentially IE5.5 Compatibility Mode. Adding a proper DOCTYPE in your page will fix this issue (and others you may see in IE).

However, the menu should be able to work even in quirks mode. Can you please export and send me the menu project so that we can further investigate this?

export menu project

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Cary
Initial Email Subject: menu properties
Support Case Month: September 2012

Hi Kostas,

I just need to space out the main menu options on top. What would you suggest to be the best way to do this?

Thanks

Cary

Reply From: Likno Customer Support

Dear Cary,

Actually I checked your menu again and I see that it is pretty wide already! It is so wide (although transparent) that it creates a horizontal scrollbar to your site:

menu so wide that horizontal scrollbar appears

I assume that this happens because you set it to “Menubar” (so it takes the width of the page):

menubar settings

My suggestion is that you remove the “Menubar” setting, and instead just give it the size you want using the “minimum width”:

menu minimum width

Also, a final suggestion regarding your Positioning. First, find the following code in your page (where the Positioning Anchor is contained):

<td width=200 valign="middle">

<center><a href="/Products.asp?t=Products" class="redlink">&nbsp; &nbsp; &nbsp; <img src="/demo/dotb.gif" border="0"><font face="arial" size="1" color="black"><span id='awmAnchor-conestmenu'>&nbsp;</span></a><b>PRODUCTS</b> &nbsp; &nbsp;</center></td>

And change it into this:

<td width=200 valign="middle" id='awmAnchor-conestmenu'>

<center><a href="/Products.asp?t=Products" class="redlink">&nbsp; &nbsp; &nbsp; <img src="/demo/dotb.gif" border="0"><font face="arial" size="1" color="black"></a><b>PRODUCTS</b> &nbsp; &nbsp;</center></td>

So that the menu is attached to the <td>. Then go to the AllWebMenus Positioning and do something like this:

menu positioning

Of course you can adjust the offsets accordingly…

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

Good idea. I’ll see what it does. Also, why is the dropdown menu skewing off to the left? Is there any way to center it under the group choices?

Cary

Reply From: Likno Customer Support

Dear Cary,

Check these three properties for the submenu.

submenu properties

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

Is there any way that I can make the dropdown menus more responsive on the mouse over? There are times when it takes a few passes over the menu choice before the drop down appears. We can’t afford to have our customers play mouse games to access any menu features.

Thanks

Cary

Reply From: Likno Customer Support

Dear Cary,

I see that your submenus disappear too quickly and sometimes you have to be quick to move the mouse over them.

To fix this you need to put some delay on the “Disappears How” feature, and maybe also bring the submenus closer to the main menu items (they have a couple of pixels empty space between them.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

Thanks. What would I change to bring the submenus closer?

Cary

Reply From: Likno Customer Support

Dear Cary,

Try “appears where” (of which I sent a screenshot two mails ago).

Note: I strongly recommend that you take some time to skim through the different application properties.

This way you will have a general idea of what you can do and where to find it.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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