Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Venkataraman
Initial Email Subject: compiling menu
Support Case Month: March 2012

front page add in.

Navigation structure appears on leftside on allwebmenus pro

Preview menu also appears while compiling the menu the message is "path/file access error"

How to set it right

Reply From: Likno Customer Support

Hello,

This can happen if you have set the menu files to be compiled into a folder for which you do not have access rights.

Can you please check what is your “root folder” in the Project Properties?

Note that if you have windows vista or 7, then you are not allowed to use the root of your hard drive “C:\” or anything under “Program Files”.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Venkataraman

Thanks for the response

Venkataraman

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When you install your purchased AllWebMenus Pro application, it is in trial mode. To get the full functionality of our DHTML Menu Maker, you need to activate it by getting an Activation Code from you Likno User Area account.

If the Operating System you are using is Windows 7 or Vista, you need to make some more actions before you try activating your AllWebMenus Pro application. You must make sure that your User Account Control (UAC) is not activated at the time of the activation.

If UAC is activated you must first make sure that you have administrator rights and then try to deactivate it:

  1. Click Start, and then click Control Panel
  2. In Control Panel, click User Accounts
  3. On Vista: In the User Accounts window, click User Accounts
  4. On Vista: click Turn User Account Control on or off
    On Windows 7: click Change User Account Contol Settings
  5. On Vista: If UAC is currently configured in Admin Approval Mode, the User Account Control message appears; click Continue
  6. On Vista: Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK
    On Windows 7: Set the slider to the Never Notify option
  7. Restart Now to apply the change right away or Restart Later. If you choose to restart later, do not try to activate AllWebMenus because the changes are not applied until you restart.

After you successfully activate your AllWebMenus Pro application, you can reactivate your User Account Control (UAC) to the level that you wish.

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