Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Cary
Initial Email Subject: flash image in front of dropdown menu
Support Case Month: July 2012

Hi,

We are having an issue with that as well. We have a flash image that now we are finding is covering the dropdown when you mouse over. What can I do to put the dropdown ON TOP OF the flash image? If it helps, the web address is http://www.conest.com/default_video_new_menu3.asp. Please let me know what the solution is asap. I need to get this page up to replace the homepage.

Thanks
Cary

P.S. Just wanted to mention that I already have the z-index set to 1000.

Reply From: Likno Customer Support

Hello Cary,

Did you click on the following LINK which gives more info on what to do?

z-index menu settings

This will open a help topic where you get instructions on what to do in your page.

Please read the instructions and do what is needed. Please let me know if it worked. Thank you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

I’ve been trying that, but it’s not quite fitting with the way m Flash has been coded in. Where would I place it? The code is brief for the flash and follows:

<td width="730" height=100 valign=top><embed src="/flash/entry13.swf" quality=high bgcolor=#FFFFFF  width=730 height=232 salign=L type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></td></tr><tr>

Where would I fit the code referred to in the link? I believe it’s ('wmode','Transparent') supposed to be in 3 places in the example.

Thanks much.

Cary

Reply From: Likno Customer Support

Dear Cary,

If you use the full flash code, then there are three distinct places where you can put “wmode”.

However you seem to use a much shorter version that only has the <embed> part. Hence, following the help example, you should add:

wmode="transparent"

flash object wmode transparent

So please correct the “ 'wmode', 'Transparent' ” that you added and instead use the correct code.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

Thanks!!!  That works perfectly!

Cary

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Charles
Initial Email Subject: menu is hidden under the web order form
Support Case Month: May 2012

Dear Likno,

I have a problem. My menu is hidden under the web order form. I tried my best to make it appear on top of the web forms in vain.

How can I go over it?

Charles

Reply From: Likno Customer Support

Dear Charles,

What type of form is this? Is it HTML or Flash? I suggest that you have a look at the following info:

menu z-index property

If you still cannot resolve the problem, please send me the URL so that I can have a look.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

The form is Flash designed with Coffee Cup Web Form Builder. Incidentally, I am still finalizing my site so that I can upload it. You can only view after uploading. But I thought you could give me some hints about what could be the problem so that I can sort it out before I finally upload it.

Best regards,

Charles

Reply From: Likno Customer Support

Dear Charles,

The hint is the screenshot I gave you, but I was not sure that your form was flash. If you click on the “click here” link of the z-index property, you will read detailed information on how to fix this.

Specifically you will need to add the “wmode=transparent” parameter in a couple of places in your flash code. Please read this and let me know if you have more specific questions:

click here for help about z-index menu property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Hi Kostas,

Yes, I have added the "wmode=transparent" parameter only in files where the menu was displaying behind the web forms and the menu started displaying well. But I left out other files with web forms which didn't have the same problem because the forms were not located close to the menu. I wonder whether I have to do the same throughout to all the forms even where there is no problem. Please clarify me on that. Otherwise so far so good. Thanks a lot for your support and good cooperation.

Best regards,

Charles

Reply From: Likno Customer Support

Dear Charles,

Well, if there is no problem in the other pages, then you do not have to add this parameter. However, it will not do any harm if you do add it. So if you want your code to be consistent (for example to avoid possible copy-paste traps in the future) you can add the "transparent" parameter in all your flash codes.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

Thanks so much. I'm grateful for your support.

Charles

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Cary
Initial Email Subject: Flash image appears in front of menu
Support Case Month: September 2012

Hi Aris,

We have a flash image that now we are finding is covering the dropdown when you mouse over. What can I do to put the dropdown ON TOP OF the flash image? If it helps, the web address is {URL REMOVED}.
Please let me know what the solution is asap. I need to get this page up to replace the homepage.

Thanks
Cary

P.S. Just wanted to mention that I already have the z-index set to 1000.

Reply From: Likno Customer Support

Hello Cary,

Did you click on the following LINK which gives more info on what to do?

menu z-index help

This will open a help topic where you get instructions on what to do in your page.

Please read the instructions and do what is needed. Please let me know if it worked. Thank you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Cary

I’ve been trying that, but it’s not quite fitting with the way my Flash has been coded in. Where would I place it? The code is brief for the flash and follows:

<td width="730" height=100 valign=top><embed src="/flash/entry13.swf" quality=high bgcolor=#FFFFFF  width=730 height=232 salign=L type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></td></tr><tr>

Where would I fit the code referred to in the link? I believe it’s ('wmode','Transparent') supposed to be in 3 places in the example.

Thanks much.

Cary

Reply From: Likno Customer Support

Dear Cary,

If you use the full flash code, then there are three distinct places where you can put “wmode”.

However you seem to use a much shorter version that only has the <embed> part. Hence, following the help example, you should add:

wmode="transparent"

wmode=transparent

So please correct the “ 'wmode', 'Transparent' ” that you added and instead use the correct code.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Preller
Initial Email Subject: Menu with iframe on same page
Support Case Month: March 2012

I am placing a menu on the same page with an iframe. But can\'t get anything to display in that Iframe when the Iframe is specified as the link target.

When changing the link target to _top for example it does work.

Can you please assist.

Preller


Reply From:
Likno Customer Support

Hello,

Did you use the correct iframe name? Can you please send me the menu
project (using "File -> Export -> To ZIP"), along with the page URL so
that I can check what you did?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!


Reply From:
Preller

Will send and URL info.
What I did not mention is that I use frames pages.
There isn't a lookup button next to iframe so I can locate the frameset.
Maybe this is my problem.


Reply From:
Likno Customer Support

Hello,

When you want the target to be an iFrame (or frame) then you need to add
the name of this (i)frame in the target field.

If you send me the project and the URL as I asked, I will be able to
tell you if you declared the iFrame name correctly.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!


Reply From:
Preller

Attach is zip file for small project I created to illustrate.


Reply From:
Likno Customer Support

Hello,

It seems that the problem is caused by the embedded frames. Can you please try setting the full frame path to see if this works?

image

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!


Reply From:
Preller

I tried the display other media in the iframe on the main page:
When displaying in the iframe from the main page all displays work well apart from when I display:
1.  A pdf file
or
2. a video file embedded in html
then the sub menu dissapear behind.
I read in the help that I must add wmode transparent. The example is for flash objects. I don't know where to put the code for:
1.  a pdf file and
2. Windows media player
can you please assist.
3. When trying to display a video from the contents page (left) menu then it does not display the video in the iframe on the main page.
I actually display a HTML pagge with a video embedded. It is however possible to display a HTML page with text only.
Can you please assist.
Please keep same directory structure for video file to work.
websites
Iframe_Test_Site


Reply From:
Likno Customer Support

Hello,

I am afraid that the “wmode” parameter will not work for PDFs or Media Player files. This parameter works with flash (and other) applets.

Unfortunately plugins for PDF, Media Player, Office documents etc. do not work like this. They completely “take over” the part of the browser where they appear and there is nothing anyone can do to make them appear behind other page elements. The only solution would be to have a horizontal submenu, or in some other way avoid the submenu from overlapping with the iframe space.

Regarding the video from the left menu, I checked the online compiled file and noticed that you made an error in the target path. Instead of “main.I1” you used “main:I1”. Please correct this in order to fix the problem.

clip_image001

As mentioned above, this is what you should have entered in the iframe property:

image

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

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