Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: WordPress

Initial Email From: Clive

Hi Kostas,

I am trying to use the WordPress widget area for the menu.  In your software I've set the menu to be relative to element, as per the directions on the site. Plugins are activated as required. 

My confusion is over the names of the various files and menus.  When I compile the menu it gives  the zip file the name   When I try to import from your wordpress plugin, it says that the name is incorrect and should be  Changing the name to this does allow an import but it does not work. 

The way that I've managed to get it to work is to manually unzip the files and place the in the directory and call the folder "menu".  In the wordpress plug-in, I've called the menu "menu" and the menu from the site is called "newmenu"

Sorry, sounds confusing, but really all I'm asking is what is the relationship between:

- the name of the original wordpress menu

- The name given to the plug-in menu

- The name of the exported zip file.

ie which of these needs to be the same, and am I missing something?  Do I have to give the original menu in Allwebmenus the same or different name.

Best regards,


Reply From: Likno Customer Support

Dear Clive,

The thing you need to make sure is that the name in the WordPress admin matches the “Compiled menu name” in the AllWebMenus Project Properties:

wordpress menu name

custom compiled menu name

You can change either one to match the other. If these two are set correct, then the generated zip files and everything else will also be correct.

This is also described in the WordPress admin, but it is not that hard to miss it…

Best Regards,
Likno Customer Support
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