October 26th, 2012AWM: I can’t see the files of the theme I purchased
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Peter
Initial Email Subject: Missing Themes
Support Case Month: March 2012
Hello
I just purchased a sliding theme add-in, package #41. After I downloaded it and previewed the files, I couldn't see the files listed under package #41 (Sliding Cloud, Sliding Linear Green, etc.), but rather a bunch of themes that are not part of #41. did I get the wrong package?
Thanks for your help.
Peter
Reply From: Likno Customer Support
Hello Peter,
Thank you for your purchase.
You purchased 1 "credit" and then you had to "license" the particular theme that you want (#41) inside your User Area.
I just did it for you (for #41).
So, please re-download, install and you will see it.
Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Tags: add-in, css menu, drop-down menu, files, javascript menu, jquery, Menu, package, purchase, sliding menu, Theme, website