Knowledge Base support case for Likno Web Tooltips Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Email Subject: Tooltip: Display off screen at the bottom
Support Case Month: May 2013

Please go to the specified URL. At the bottom, put your cursor over READ MORE under {NAME REMOVED}. As you can see, part of the tooltip is displayed off the screen. How to fix it?

Thanks

Reply From: Likno Customer Support

Hello,

When a tooltip does not fit on the side you set it to appear (in your case “on top”) then it positions on the opposite side. The problem is that the last two tooltips in your page are so big that they do not fit in a single screen! If you made them a bit smaller in height (e.g. wider or with less text) then you would not see this problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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