Knowledge Base support case for Likno Web Tooltips Builder and AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Brad
Initial Email Subject: tooltip 
Support Case Month: November 2012

Hi,

I followed the steps outlined in the help file. I created my tooltip.

Put the name of the tooltip into allwebmenus/ Style/ tooltip Style for mouse over.

I linked both projects to my page. Compiled both. I checked to make sure the js file was where it was supposed to be. When  I mouseover the allwebmenus item nothing happens.

Any ideas?

Thanks,  Brad

Reply From: Likno Customer Support

Dear Brad,

The problem is that you have not set the tooltip as an “AllWebMenus” tooltip:

set tooltip as AllWebMenus tooltip

You HAVE to do this if you want the tooltips to work in AllWebMenus.

Then if you want to load an external page, you can do this with code within AllWebMenus:

tooltip value to load external page

Just make sure that the iframe size matches the tooltip size…

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Brad

Kostas,

I have it working now.  I updated my version of AllWebMenus and that seemed to do the trick.

Thanks for your help,
Brad

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