Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.
Initial Email From: Roland
Initial Email Subject: AllWebMenus
Support Case Month: June 2013
Before renewing I'd like to know if I can simply install the new version of AllWebMenus and compile my "old" menu without making changes.
Reason is - the menu function I have (Version 5.2 - Build 814) is sufficient for my needs, but the menu doesn't show in IE9 without going into compatibility mode (works fine with Firefox).
But I don't want to have to work the menu totally over, since it is pretty large.
Regards,
Roland
Reply From: Likno Customer Support
Hello Roland,
Indeed you just need to recompile the project and re-upload the files. See all the steps below:
- Login to your Likno User Area at http://www.likno.com/userarea
- Click the "View/Manage Licenses and Plans":
- See there if your Update Plan has expired or not.
If "expired" then click the "Renew" link and renew your Update Plan.
- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.
- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:
- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.
Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.
Thanks!
Kind Regards,
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Reply From: Roland
Thanks for the quick reply.
Is there also a program/update that AllWebMenus will work with Safari or similar browsers on iPhone/Smart Phones?
Regards,
Roland
Reply From: Likno Customer Support
Hello Roland,
The latest version of AllWebMenus that you will be able to download and install, fully supports all the latest browsers (including Safari) and Smartphones (including iPhone).
So, all the menus produced by AllWebMenus will be visible and will be working as expected in all browsers in PCs, Tablets and Smartphones.
Note that in AllWebMenus you can also create responsive menus. You can create up to 4 versions that your menu can have appearing in different screen sizes.
Thank you!
Kind Regards,
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: browser, compile, FireFox, IE9, iphone, Menu, responsive menus, Safari, smartphones, tablets