Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: I have upgraded, recompiled and FTPd the file, still not visible in IE
Support Case Month: May 2013

Hello, I had a working drop-down menu running for years on my site: {URL REMOVED}. But week before last it disappeared.

Today I renewed my subscription and updated my installation of Likno, recompiled the file and FTPd to the server. Cleared my browser cache but still can't see the menu in IE 10. Any help you can provide would be appreciated.

Thank you

Reply From: Likno Customer Support

Hello,

It seems that although you compiled your menu with the latest version and you indeed uploaded the “menu.js”, you neglected to upload the “awmdata” folder which has all the library files:

image

Please upload this too in order to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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